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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of IT and customer support experience
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My Canon MP530 is not communicating - Error Message says Printer

Resolved Question:

My Canon MP530 is not communicating - Error Message says:Printer properties Dialog Box Enable: Bi-directional Support - How do I turn ON Bi-directional support?

I already tried Control Panel / Printers, hardware tab - however the "properties" box is not highlighted & does not allow me to click on it to try to do this,

Submitted: 7 years ago.
Category: Printers
Expert:  Freddy M. replied 7 years ago.
Open Control Panel / Click on the Printer /
This will display a dialog box.
Select Menu Printer / Properties (or preferences) / Ports Tab/
Enable bidirectional support check box


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Customer: replied 7 years ago.
I'm so sorry - I lost internet connection for the last 2 days & Verizon had to repair. I am now trying what you said, however, no box says enable bidirectional. it only says port, then virtual port - no mention of bidirectional. Should I take it back to Best Buys?