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Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9561
Experience:  5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
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My Canon i550 flashes orange 7 times. That means defective

Resolved Question:

My Canon i550 flashes orange 7 times. That means defective contacts. How to remove the print head without damage ?
Submitted: 7 years ago.
Category: Printers
Expert:  Robert Preston replied 7 years ago.

Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If that does not work then the print head will need to be replaced.

Robert Preston and other Printers Specialists are ready to help you
Customer: replied 7 years ago.
the answer did not respond to my question. I was asking how to remove the print head. I found that out by my self now. Cleaned the cartidge cabinet and the nozzles at the bottom. No success: its printing black and white but no colors. Thanks Walter.
Expert:  Robert Preston replied 7 years ago.

Then you'll need to replace the print head.


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