How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert Preston Your Own Question
Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9561
Experience:  5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
Type Your Printers Question Here...
Robert Preston is online now
A new question is answered every 9 seconds

Kodak ESP 3 does not recognize full ink cartridges. Continues

Resolved Question:

Kodak ESP 3 does not recognize full ink cartridges. Continues to indicate empty cartridge after new unit is installed
Submitted: 7 years ago.
Category: Printers
Expert:  Robert Preston replied 7 years ago.

This is a common problem with the Kodak printers. It is due to the fact that they use cheap printheads that go defective in a shorter period of time than most. First, try cleaning the print head by doing this:

(1) Open the printer
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If that does not work, then the print head is faulty and has to be replaced. If you contact Kodak they should replace it for free.

Robert Preston and 2 other Printers Specialists are ready to help you