Printers

Printer repair questions? Ask IT technicians for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Printers Questions
It's telling me I have a carriage jam. I pulled all the
it's telling me I have a carriage jam. I pulled all the paper out, now it keeps saying I have a jam. I turned it off with the power button. Now the button keeps blinking and saying shutting down......… read more
Nathan
Nathan
Bachelors of Science
1,876 satisfied customers
I have an HP Officejet Pro 8500 A909g that became jammed. I
I have an HP Officejet Pro 8500 A909g that became jammed. I removed the jammed paper but it continued to read that it was still jammed. It now reads that it is checking the device and cautions not to … read more
Freddy M.
Freddy M.
Technician
Vocational, Technical or Trade Scho
18,422 satisfied customers
How do I get rid of a paper jam in my hp officejet pro 8500.
How do I get rid of a paper jam in my hp officejet pro 8500. I have gone to the hp site and cannot get a complete answer.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,681 satisfied customers
I have an HP Office Jet Pro 8500 - the paper feeder does not
I have an HP Office Jet Pro 8500 - the paper feeder does not seem to be working correctly. Every time I try to print or copy, after it fails to pick - up any paper from the paper tray - I get a messag… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
HP Officejet Pro 8500 wireless Message to clear carriage jam.
HP Officejet Pro 8500 wireless Message to clear carriage jam. can't find any paper jammed. carriage seems to mov ok. Next move?… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
My hp officejet 8500 had a paper jam--I pulled the paper out
My hp officejet 8500 had a paper jam--I pulled the paper out backwards and now it will not reset--it has a repeated carriage jam error. The lower carriage moves freely. What do I do next? Thanks.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,102 satisfied customers
I have an HP Officejet Pro 8500. I bought it through your
I have an HP Officejet Pro 8500. I bought it through your replacement program for an All-in-One that had a broken plastic part that could not be replaced. The 8500 did not come with an operator's manu… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,288 satisfied customers
I have a HP Officejet Pro 8500 a909g All-In-One series with
I have a HP Officejet Pro 8500 a909g All-In-One series with a paper jam. I've tried opening the top cover but I can't find the paper. I pulled out the rear HP automatic two-sided printing accessory, (… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
We purchased an HP OfficeJet Pro 8500 Wireless for Christmas
We purchased an HP OfficeJet Pro 8500 Wireless for Christmas last year. We are now experiencing our first problem. It says it has a paper jam. We have followed all instructions to clear a paper jam, b… read more
Sudipto
Sudipto
Engineer
High School or GED
1,430 satisfied customers
I have a HP Pro 8500. The words Carriage Jam have appeared
I have a HP Pro 8500. The words "Carriage Jam" have appeared on the dialogue box but I cannot work out what to do. I have opened and closed the lid and every thing looks OK. Any suggestions… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have an officejet pro k55400 printer with a duplexer. When
I have an officejet pro k55400 printer with a duplexer. When I tried to clear a jam. a long plastic piece fell off. We don't have another one in the building, so I don't have a pattern to follow. Can … read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have an HP Officejet pro 8500. It is locked up due to
I have an HP Officejet pro 8500. It is 'locked up' due to a malfunction of the "carriage." Right now the screen states that the machine is "repairing" the malfunction. However after several minutes ti… read more
Freddy M.
Freddy M.
Technician
Vocational, Technical or Trade Scho
18,422 satisfied customers
I just bought an HP Officejet Pro 8500. Turned it on, and have
I just bought an HP Officejet Pro 8500. Turned it on, and have been told there is a "carriage jam". Instruction is to "Open print-carriage access door, clear jam, and press OK". I cannot determine whi… read more
Freddy M.
Freddy M.
Technician
Vocational, Technical or Trade Scho
18,422 satisfied customers
My HP Officejet Pro K8600 is not working it comes up that the
My HP Officejet Pro K8600 is not working it comes up that the carriage is stalled. What can I do to fix it. regards XXXXX XXXXX… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Our HP Officejet 6500 Wireless printer has a carriage jam.
Our HP Officejet 6500 Wireless printer has a carriage jam. The printer is 1 month old. Any suggestions? We live in Edwards CO 81632 and there seems nobody in the valley servicing HP Printers.… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
My HP 7300 all in one printer tells me I have a cartridge jam,
My HP 7300 all in one printer tells me I have a cartridge jam, but there is no paper jammed in the printer that I can find.… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Im installing a new HP Officejet Pro 8500 Premiere all-in-one
I'm installing a new HP Officejet Pro 8500 Premiere all-in-one Printer A909n, and if says it has a paper jam,the print cartridge cradle cannot move. To clear the jam I'm supposed to do what? Where is … read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have an HP Officjet 7310xi 3 in 1 machine. When I try to
I have an HP Officjet 7310xi 3 in 1 machine. When I try to fax a document using the document feeder, the scanner light on the flat bed shoots out uncontrolably making a zzzzzzzzzz sound and the machin… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor's Degree
755 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,846 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,681 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

MD Sadique

MD Sadique

Engineer

1,693 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Robert M.

Robert M.

Consultant

1,594 satisfied customers

30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Sudipto

Sudipto

Engineer

1,430 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

959 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x