Connect one-on-one with a technician who will answer your question
Expert avatar
Shefin, Printer and Office Equip. Specialist
5,308 satisfied customers
Working as tech support specialist with a worldwide computer manufacturer.
Pearl avatarPearl Wilson, Assistant
3 Technicians are Online Now

Printer problems? Ask an IT technician online.

Verified technicians are online around the clock and ready to answer your question online or by phone. 
Related Printers questions
Canon MG7760 printer in Chinese. How to change it to
Canon MG7760 printer in Chinese. How to change it to English? … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,604 satisfied customers
We have a bad paper jam in our Canon printer. Can you help?
We have a bad paper jam in our Canon printer. Can you help? … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,604 satisfied customers
Imageclass 644 Cdw is giving error code 853, Sorry, it is a
The printer has been printing fine, it just now gave that error code, and I can't seem to correct it.… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,604 satisfied customers
SECOND OPINION) I have a Dell laptop that no longer prints
SECOND OPINION) Customer: I have a Dell laptop that no longer prints to an HP printer. The error message says data error (cyclic redundancy check when installing the printer software … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
3,247 satisfied customers
Nothing it is putting me in a loop when I press scan on my
Second opinion] nothing it is putting me in a loop when I press scan on my printer. It keep saying computer connecter (dell) and then I select close and home then try tp scan from the computer and it … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
3,116 satisfied customers
I have been having issues with printing booklet style. No
I have been having issues with printing booklet style. No matter what I have tried so far the back of the page always prints upside down. I've done the whole landscape/short end binding and that's not… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
3,116 satisfied customers
I'm installing a new Envy 5000 printer and I don't know what
I'm installing a new Envy 5000 printer and I don't know what I'm doing wrong. On the printer display the blue light is lit solid and I now don't know what to do next … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
3,116 satisfied customers
I have an HP 7580 that has stopped scanning. The light does
I have an HP 7580 that has stopped scanning. The light does not come on, suggesting it may be burned out. Can I test that? How much does a bulb cost? Otherwise, can (should) I send it in for repair? I… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
3,116 satisfied customers
HAVING PROBLEMS WITH DOCS SAVED TO PERS COMPUTER AND
hAVING PROBLEMS WITH DOCS SAVED TO PERS COMPUTER AND PRINTING FILES IN CLOUD … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
89 satisfied customers
Not a cam seriesera. its a printer. canon 2900. Canon 2900.
yesterday it said it was low ink. so i change both cartridges because it had been awhile since used. then today it says paper jam but there is no paper in it.… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,604 satisfied customers
I have an HP OfficeJet 4655 wireless printer. I can no
Second opinion] I have an HP OfficeJet 4655 wireless printer. I can no longer print and there is a question mark on the screen. Also if I want to copy it takes at least 5 minutes to copy so I scan the… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,630 satisfied customers
I changed the black ink cartridge and the color is empty but
I changed the black ink cartridge and the color is empty but I haven't replaced it because I rarely print anything. This is the 1st time I have put in a new cartridge. The problem is it is not doing t… read more
Alex Royce
Alex Royce
1,156 satisfied customers
Print a shipping label today and the cyan ink is empty light
print a shipping label today and the cyan ink is empty light came on , on my canon maxify replaced it with a maxify 12oo cartridge. And it still says empty . … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
3,116 satisfied customers
I am getting unsolicited requests for donations through my
Second opinion] I am getting unsolicited requests for donations through my printer. It is not going through my text messages nor my email, but printing through my printer. And I mean, I am getting the… read more
Your Solution
Your Solution
Software Developer and Project Manager
Master in Science
564 satisfied customers
I have a boarding pass on my IPad How do I Print it?
I have a boarding pass on my IPad How do I Print it? … read more
Alex Royce
Alex Royce
1,156 satisfied customers
My mom has a HP Envy 4500 series that is showing the
Hi. My mom has a HP Envy 4500 series that is showing the following error "The mobile device wireless connection is busy" To print you must disconnect from your current wireless network so the driver c… read more
Alex Royce
Alex Royce
1,156 satisfied customers
My printe.r won't work unless i enroll in the HP instant Ink
My printe.r won't work unless i enroll in the HP instant Ink program And I don't want to … read more
Alex Royce
Alex Royce
1,156 satisfied customers
CAN I CALL YOU DONT LIKE CHATS CANT CONNECT MY NEW PRINTER.
CAN I CALL YOU DONT LIKE CHATS CANT CONNECT MY NEW PRINTER … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
3,116 satisfied customers

Get printing in no time with these Experts


The Experts on JustAnswer typically handle questions such as:


  • Needed to change cartridge on an MX922 printer.
  • Epson WF-7620 color printing is coming out stripey.
  • I changed the MG6821 cartridges and now it will not print.
  • I need a program to install a printer and scanner.
  • My MP450 will not scan documents from my MP navigator.
  • My Canon MG3500 will not print.

When preparing to ask an expert your question, it will be helpful to have the following information available:


  • The make and model of your printer
  • The type of computer you are using
  • Whether the printer is wired or networked
  • A description of the problem you’re having
  • How frequently you encounter the problem
  • Any error codes associated with the problem

Sometimes, getting a little help walking through some basic printer troubleshooting steps can save you an expensive printer repair in the long run. You can consider the qualified computer experts on JustAnswer a valuable resource for all your printer problems.