Connect one-on-one with a technician who will answer your question
Expert avatar
Shefin, Printer and Office Equip. Specialist
4,246 satisfied customers
Working as tech support specialist with a worldwide computer manufacturer.
Pearl avatarPearl Wilson, Assistant
2 Technicians are Online Now

Printer problems? Ask an IT technician online.

Verified technicians are online around the clock and ready to answer your question online or by phone. 
Related Printers questions
I was doing some printing when it stopped and the error
i was doing some printing when it stopped and the error light is on … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
2,560 satisfied customers
Offline on my mac, but online according to printer. I use OS
Offline on my mac, but online according to printer. I use OS 10.13 and its a new MX922 … read more
David L
David L
Bachelor's Degree
5,335 satisfied customers
Instant Ink Problem. PRinting will be blocked soon. Contact
Instant Ink Problem. PRinting will be blocked soon. Contact HPInstantink.com … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,237 satisfied customers
Everytime I try to print it has a fax page that pops up and
Everytime I try to print it has a fax page that pops up and Im not trying to fax just print … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,237 satisfied customers
I need to scan a document and send it by email. Is there any
I need to scan a document and send it by email. Is there any way that I can do that. I have a Epson 830 printer … read more
Michael T
Michael T
1,603 satisfied customers
I have a HP laptop and a HP printer (HP Photosmart 6520.
I have a HP laptop and a HP printer (HP Photosmart 6520. Suddenly the other day, the black ink stopped printing. All 4 cartridges show full. A test showed the black color as blank or white. All 3 othe… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
450 satisfied customers
Jams always whenit tries to print. Canon pixma 2520. Months.
jams always whenit tries to print JA: What's the brand and model of your printer? Customer: canon pixma 2520 JA: How long has this been going on with your Pixma? Customer: months JA: When did you last… read more
David L
David L
Bachelor's Degree
5,335 satisfied customers
I have an Epson printer Workforce WF-2660. My printer is not
My printer is not working now. Please assist me to get it started. Im printing from a desktop computer … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,237 satisfied customers
The printer skips lines. I have done the run thru to reset
the printer skips lines. I have done the run thru to reset and clean heads, but it still skips leaves blank lines. … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
Suddenly I got a notice that I have aproblem wiht printer
Suddenly I got a notice that I have aproblem wiht printer and print system. Turned printer off the n on and got message contact HP. 0x6100004a Help … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I used the Canon Maxify MB2140 with a Dell laptop. Now I've
Hi. I used the Canon Maxify MB2140 with a Dell laptop. Now I've changed to a Mac. I'm using Windows parallel on the Mac and now I can't seem to get the printer to work through Windows. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
450 satisfied customers
I have the Workforce 3620 - it does not print true colors
I have the Workforce 3620 - it does not print true colors even though I am constantly replacing ink cartridges - pictures all have a green cast and are grainy - it does not print "borderless" - it cut… read more
David L
David L
Bachelor's Degree
5,335 satisfied customers
Unable to print anything. I just replaced color cartridge
Unable to print anything. I just replaced color cartridge sent to me from HP but had to buy another black cartridge from Office Max. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
450 satisfied customers
I have an HP 7525 and it telling me I am out of paper. I
I have an HP 7525 and it telling me I am out of paper. I have put the paper in. I did every thing it has suggested. My printed is 4 years old. … read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
Master's Degree
156 satisfied customers
My printer (HP OFFICEJET PRO 8620) gives the following
My printer (HP OFFICEJET PRO 8620) gives the following message : … read more
David L
David L
Bachelor's Degree
5,335 satisfied customers
I JUST REPLACED THE BLACK AND COLOR INK CARTRIDGES HOW DO I
i JUST REPLACED THE BLACK AND COLOR INK CARTRIDGES HOW DO I ADJUST THE COLOR? … read more
Michael T
Michael T
1,603 satisfied customers
Hp envy photo printer is on line I am able to scan able to
hp envy photo printer is on line I am able to scan able to print on phone but not my Mac OS. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
450 satisfied customers
I have a Canon922 shared in wifi with an iMac and an iPad,
I have a Canon922 shared in wifi with an iMac and an iPad, it has worked flawlessly until today. I turned the printer on today and it started as usual and the wifi light is on; however, when I attempt… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
4,246 satisfied customers

Get printing in no time with these Experts


The Experts on JustAnswer typically handle questions such as:


  • Needed to change cartridge on an MX922 printer.
  • Epson WF-7620 color printing is coming out stripey.
  • I changed the MG6821 cartridges and now it will not print.
  • I need a program to install a printer and scanner.
  • My MP450 will not scan documents from my MP navigator.
  • My Canon MG3500 will not print.

When preparing to ask an expert your question, it will be helpful to have the following information available:


  • The make and model of your printer
  • The type of computer you are using
  • Whether the printer is wired or networked
  • A description of the problem you’re having
  • How frequently you encounter the problem
  • Any error codes associated with the problem

Sometimes, getting a little help walking through some basic printer troubleshooting steps can save you an expensive printer repair in the long run. You can consider the qualified computer experts on JustAnswer a valuable resource for all your printer problems.