Porsche

Porsche repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Have a 2012 Porsche Cayenne Hybrid with 50K on the clock.

Customer Question
Drove it about 260 miles...
Have a 2012 Porsche Cayenne Hybrid with 50K on the clock. Drove it about 260 miles yesterday with no problems My wife took it to work today (7miles) and when she started the car after work she got a brief hybrid failure (temp outside was over 90 and 105 degrees in car) Check engine light then came on It is a steady light not blinking Checked gas cap and tightend.I added a quart of Mobil 1 at a rest stop (yesterday) because a warning came on that I was at minimum oil levelany idea what may be the problem?
Submitted: 24 days ago.Category: Porsche
Show More
Show Less
Ask Your Own Porsche Question
Answered in 16 minutes by:
5/30/2018
Porsche Mechanic: Wolfgang, ASE Certified Technician replied 24 days ago
Wolfgang
Wolfgang, ASE Certified Technician
Category: Porsche
Satisfied Customers: 5,165
Experience: Ase Master Tech L1 L2 advanced diagnosis certified 15 yr technician
Verified

Hello, I'm Wolfgang.

* WORK TIME, I am here 7 days a week but not all hours of the day, do not worry I will respond.

* FEES, I am a user of the website like you, not an employee. Any fee or account questions need to be addressed to the website.

* PHONE CALLS are automatically offered by the website. I or another may take the call if you request one.

* UPLOADED LINKS, if I upload dropbox links, without the phone app use the box on the top right for direct download.

* RATING ANSWERS, please let me know what you need from me so you are pleased with my answer.

At this point a scan test is needed to narrow down the check engine light .

was a scan test performed?

thanks

Ask Your Own Porsche Question
Customer reply replied 24 days ago
Not yet. Any ideas as to what may be wrong
Porsche Mechanic: Wolfgang, ASE Certified Technician replied 24 days ago

maybe hybrid system temp, a sensor in the engine . it's hard to say because too many variables . that is why the scan test is needed to narrow down to one or couple of possibilities.

on these hybrids there is no one common issue from the Porsche, Audi and VW 3.0l.

Ask Your Own Porsche Question
Porsche Mechanic: Wolfgang, ASE Certified Technician replied 24 days ago

believe me I want to help but too many directions to go with this.

Ask Your Own Porsche Question
Porsche Mechanic: Wolfgang, ASE Certified Technician replied 24 days ago

if you can get the fault codes i can assist in which way to go with this!!

Ask Your Own Porsche Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a porsche mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Wolfgang Your Own Question
Wolfgang
Wolfgang
Wolfgang, ASE Certified Technician
Category: Porsche
Satisfied Customers: 5,165
5,165 Satisfied Customers
Experience: Ase Master Tech L1 L2 advanced diagnosis certified 15 yr technician

Wolfgang is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Sebastian Vizcarra

Sebastian Vizcarra

Porsche Meister Tech

350 satisfied customers

Porsche Factory Certified Master Technician

Matt

Matt

Engineer - BEng Hons

556 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

PorscheDoc

PorscheDoc

Independent Porsche shop owner

363 satisfied customers

20 years of experience working with Porsche. Independent European shop owner and technician.

Jake

Jake

Automotive Technician

109 satisfied customers

Experienced collision repair technician, Pulaski Tech graduate and DSM hobbyist.

Stephen D

Stephen D

Technician

67 satisfied customers

5+ years managing an auto repair shop. Developed a wealth of Porsche knowledge over many model years.

Mike S.

Mike S.

ASE Certified Technician

62 satisfied customers

Porsche mechanic.

Mike Kelly

Mike Kelly

Porsche Mechanic

51 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

< Previous | Next >

Related Porsche Questions
How can I tell how it takes for a 996 Porsche to burn 1/4
How can I tell how long it takes for a 996 Porsche to burn 1/4 tank of gas at idle? I don't want to let me car idle long enough to find out. My car was shipped 1500 miles and it came back with an empt… read more
Mechanic01
Mechanic01
2,806 satisfied customers
I have a code p1325 for 2000 porsche boxter. Any Idea?
I have a code p1325 for 2000 porsche boxter. Any Idea? … read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
721 satisfied customers
I have a 2005 Porsche Cayenne S. I had to jump start it, but
Hi, I have a 2005 Porsche Cayenne S. I had to jump start it, but after letting it run and driving it for1 hour, it still does not start. The lights come on when I open the door. Where should I look ne… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
I have 02 911. The foreword and back seat motor doesn't
I have 02 911. The foreword and back seat motor doesn't work. I have applied 12v to the motor leads but it will not move the seat. The front rail bolt are available but the back bolts are covered by t… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have a 1990- 911 130k Carrera very well taken care of,
I have a 1990- 911 130k Carrera very well taken care of, looks almost like new but have trouble with air conditioning/radiator. Have spent 200 on trouble searching so far,. New rebuilt engine-new clut… read more
Matt
Matt
Engineer - BEng Hons
Bachelor's Degree
556 satisfied customers
I have Porsche Macan turbo 2017. What coolant should I use
I have Porsche Macan turbo 2017. What coolant should I use to top off?I am at auto zone they have peak violet and a peak pink? What can I use ?… read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
Can i replace USED seat AWS On 2009 porsche Cayenne and code
Can i replace USED seat AWS On 2009 porsche Cayenne and code with autel maxsys elite scanner … read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
721 satisfied customers
Have a 2012 Porsche Cayenne Hybrid with 50K on the clock.
Have a 2012 Porsche Cayenne Hybrid with 50K on the clock. Drove it about 260 miles yesterday with no problems My wife took it to work today (7miles) and when she started the car after work she got a b… read more
Wolfgang
Wolfgang
ASE Certified Technician
5,165 satisfied customers
My horn is not working on my 2009 Cayenne S... Fuses are
My horn is not working on my 2009 Cayenne S... Fuses are good. Where is the relay? … read more
Wolfgang
Wolfgang
ASE Certified Technician
5,165 satisfied customers
I had the same experience as above except not so lucky..
I had the same experience as above except not so lucky.. 2008 997tt with 35k miles.. overfilled 7 to 8 qts drove around 2 miles pouring whit smoke returned to shop and they realized mistake only drain… read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
97 satisfied customers
Rear Hatch stopped working. When working it would click, now
Rear Hatch stopped working. When working it would click, now I don't hear any click. … read more
Lou P. master tech
Lou P. master tech
Mercedes Benz master tech
Bachelor's Degree
649 satisfied customers
I need radio code for porsche cd-2. I need only for the
i need only for the radio code porsche cd-2.i have the serial number can he provide the radio code for me?… read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,487 satisfied customers
Drivers side door will not open from inside or outside.
drivers side door will not open from inside or outside. can't take door panel off with door closed … read more
Danny
Danny
Owner, lead mechanic
High School or GED
3,963 satisfied customers
My Porsche Cayenne s 2014 gps was working normal, since two
Hi my Porsche Cayenne s 2014 gps was working normal, since two days a go the gps is not working , giving massage map is loading , the navigation screen is black , in the same time aux connection is no… read more
Danny
Danny
Owner, lead mechanic
High School or GED
3,963 satisfied customers
My Porsche dash speaker comes on and makes noises likes its
my Porsche dash speaker comes on and makes noises likes its thunder on the inside of my car LOL … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Convertible top won't operate. 1999. Only looked at fuse
convertible top won't operate JA: What year is your Convertible? Customer: 1999 JA: Are you fixing your Convertible yourself? What have you tried so far? Customer: Only looked at fuse box.. JA: Have y… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I have a 2006 Cayenne 4.5 litre. The car got hot. I am in
I have a 2006 Cayenne 4.5 litre. The car got hot. I am in the process of pulling the intake manifold to see if there is still the plastic pipes inside. If they are I'll change them out for the aluminu… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Check dipped beam light came on as front drivers side
Check dipped beam light came on as front drivers side headlight is out … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x