Porsche

Porsche Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Porsche

PorscheDoc! can i ask a question?. I have an issue. I trade

Customer Question
Hi PorscheDoc! can i ask...
Hi PorscheDoc! can i ask a question?
JA: What is the model/year of your Porsche?
Customer: HI Pearl! My name is***** have an issue. I trade with genuine xenon parts in Hungary. A porsche Cayenne 957 (year 2007) came, the xenon ballast os left side of xenon headlamp went down. I replaced it with a type "5DC 009 060-41 AB" instead of "5DC 009 285-00" type. After that the navigation and the windshild wiper freezed. How is it possible to reset this problem? Can I reset only with genuine Porsche diagnostic software? What does it cost? Thank you for your answer.
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Porsche Mechanic. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason. Have you checked the fuses? Do you know if there is power to the wiper motor?
Customer: sure, i would pay 5$ deposite.
JA: When we are ready I'll take you to the appropriate web page.
Customer: ok
JA: What year is your Cayenne?
Customer: 2007
JA: Are you fixing your Cayenne yourself? What have you tried so far?
Customer: it's not my Cayenne, on of my clients'
JA: Anything else you want the mechanic to know before I connect you?
Customer: No, thanks
Submitted: 1 month ago.Category: Porsche
Show More
Show Less
Ask Your Own Porsche Question
Answered in 2 days by:
11/10/2017
Porsche Mechanic: Shawn Few ,
 replied 1 month ago
Shawn Few
Category: Porsche
Satisfied Customers: 73
Experience: Lead Tech at F1 Auto Service
Verified

Hey ,how are you
I seen That your post been sitting for a long time without an answer ,I 'm sorry for your long wait without getting an answer till now
I will try to help you on this issue if you have not gotten it resolved yet
Please Let Me Know
Thank You
ASE Certified Technician

Ask Your Own Porsche Question
Customer reply replied 1 month ago
Hi Shawn,
I'm sorry, but this is not an answer for 40$. Do you have any suggestion or not?
Regards.
Endre
Customer reply replied 1 month ago
Hi Shawn,
5 hours left, I'm still waiting for your answer. If you can not give me any advice, send me back my money please. Thanks
Regards.
Endre
Porsche Mechanic: Shawn Few ,
 replied 1 month ago

Hey Endre

Try this and let me know ,if that does not work you will need a Porsche capable scanner

MASTER RESET

1- Disconnect Battery Cables ( Negative & Positive Cables )you can use any electrical wire as an extension if battery cables don't reach .

do not worry no spark will happen since we took power source out of the loop by taking both cables off, by touching them we are taking all residual power off the modules to reset them as if we using factory scanner .

2- Hold cables Together for 60 secs ,then let go

3- Wait 30 minutes

4- Make sure all doors are closed

5- Reconnect battery Cables

6- Lock & unlock the vehicles using the key from driver door side (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

7- Enter the vehicle and start it

Ask Your Own Porsche Question
Customer reply replied 25 days ago
Hi,
THanks for your answer.
Sorry for my late answer. I had no time to test the vehicle.
Ask Shawn Few Your Own Question
Shawn Few
Shawn Few
Shawn Few
Category: Porsche
Satisfied Customers: 73
73 Satisfied Customers
Experience: Lead Tech at F1 Auto Service

Shawn Few is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Sebastian Vizcarra

Sebastian Vizcarra

Porsche Meister Tech

350 satisfied customers

Porsche Factory Certified Master Technician

Matt

Matt

Engineer - BEng Hons

552 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

PorscheDoc

PorscheDoc

Independent Porsche shop owner

355 satisfied customers

20 years of experience working with Porsche. Independent European shop owner and technician.

Stephen D

Stephen D

Technician

67 satisfied customers

5+ years managing an auto repair shop. Developed a wealth of Porsche knowledge over many model years.

Mike S.

Mike S.

ASE Certified Technician

59 satisfied customers

Porsche mechanic.

Mike Kelly

Mike Kelly

Porsche Mechanic

51 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

Don - Mo Lurch

Don - Mo Lurch

Mechanic

32 satisfied customers

Line Mechanic, Mobile Electronics, Aftermarket Equipment

< Previous | Next >

Related Porsche Questions
I have 2016 cayenne turbo hie car was involve in accident
Hi I have 2016 cayenne turbo hie car was involve in accident rear right side car is repair but the level sensor was disconnect so is the other sensor and the car was sit over 6 month with death batter… read more
Peter Concannon
Peter Concannon
Construction, Plant Fitter
30 satisfied customers
It idle high in the morning when I start up. And after about
It idle high in the morning when I start up. And after about 2 mintues. I goes back to normal … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
It will not start. When key is turned to 'start' position,
It will not start. When key is turned to 'start' position, no power goes to the starter. It has good power from the battery... jumped from another battery. … read more
Jake
Jake
Vocational, Technical or Trade Scho
288 satisfied customers
Have 84 Porsche 944 won't start. Had engine work done, had a
Have 84 Porsche 944 won't start. Had engine work done, had a clicking sound they didn't know why. Had a new battery that ran down. Purchase a new, still won't start, in fact it won't turn over, I get … read more
Jake
Jake
Vocational, Technical or Trade Scho
288 satisfied customers
Instrument cluster lights are flashing. the brighter i set
instrument cluster lights are flashing. the brighter i set them the faster they flash … read more
Jake
Jake
Vocational, Technical or Trade Scho
288 satisfied customers
1987 Porsche 911 Carerra - replaced fuel pump and fuel pump
1987 Porsche 911 Carerra - replaced fuel pump and fuel pump relay. Car cranks but cannot start. Removed cap on fuel block and had fuel pump out; replace cap and cranked but still no start. ???? … read more
Jake
Jake
Vocational, Technical or Trade Scho
288 satisfied customers
My 2006 Cayenne Turbo S runs great, but lately I noticed
My 2006 Cayenne Turbo S runs great, but lately I noticed when after I remove the key, the “Park” light at the shift selector flashes really fast, then the whole “PRND” face lights up, then goes out, t… read more
Jake
Jake
Vocational, Technical or Trade Scho
288 satisfied customers
I have old 911sc with engine reparation. Question is what is
I have old 911sc with engine reparation. Question is what is normal oil pressure at idle at hot engine? … read more
Peter Concannon
Peter Concannon
Construction, Plant Fitter
30 satisfied customers
Engine bay 2012 Carrera S will not open. Release lever emits
Engine bay 2012 Carrera S will not open. Release lever emits two clicks but no release of cover. … read more
Jake
Jake
Vocational, Technical or Trade Scho
288 satisfied customers
I just got a 2015 911 turbos porsche with very very low
I just got a 2015 911 turbos porsche with very very low miles... is there a way to turn down or off the sport cronos exhaust noise as it seen to permeant the cabin and makes for a defining ride at alm… read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
267 satisfied customers
Interested in 2013 Panamera GTS. Nothing wrong but just
Nothing wrong but just looking to replace my 2012 panemera and love driving the GTS … read more
Cesar Jimenez
Cesar Jimenez
Owner
Vocational, Technical or Trade School
40 satisfied customers
Where is the phone module on the 955 as I need to loop out
Where is the phone module on the 955 as I need to loop out the MOST? … read more
JACUSTOMER-n3f1w267-
JACUSTOMER-n3f1w267-
secondary
1 satisfied customers
I have fault codes 1361, 1362 and 1363. P 1361, p1362,
I have fault codes 1361, 1362 and 1363 JA: Just to clarify, what's the exact code? And have you tried to reset it? Customer: p 1361, p1362, p1363 JA: What is the model/year of your Porsche? Customer: … read more
Todd M
Todd M
Owner
ASE Certification
1,354 satisfied customers
Having trouble with my 2008 Porsche Boxster S, none of the
Having trouble with my 2008 Porsche Boxster S, none of the interior lights come on, regardless of switch position on the dome light and ignition key. Lights affected are dome light, two footwell light… read more
Cesar Jimenez
Cesar Jimenez
Owner
Vocational, Technical or Trade School
40 satisfied customers
I have a 1984 911 with 20,000 original miles. Ran perfectly
Ran perfectly last outing a month ago, but now won't start. New battery, cranks great, but doesn't fire up. Tach doesn't register as it is cranking. Thinking a "spark" problem? How can I easily test? … read more
indy-tech
indy-tech
Shop owner, technician
Vocational, Technical or Trade Scho
11 satisfied customers
I have a 2002 911 996 Carrera. The battery died because I
I have a 2002 911 996 Carrera. The battery died because I left the key in the ignition. I got a jump; the tach and speedo no longer work, and now the dash lights never go off. What to do... … read more
Jake
Jake
Vocational, Technical or Trade Scho
288 satisfied customers
I have an 04 Cayenne S and the heater blows hot air no
I have an 04 Cayenne S and the heater blows hot air no problem. The issue is when you direct the heater to blow out at the lower level, at the floor, the air seems to be leaking around openings and no… read more
Jake
Jake
Vocational, Technical or Trade Scho
288 satisfied customers
Drivers seat controls not working. Replaced fuse and still
Drivers seat controls not working. Replaced fuse and still not operating. … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x