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I have the same problem posted .2013 Porsche Cayenne has no

Customer Question
hi JA: Hi. How can we...
hi
JA: Hi. How can we be of help?
Customer: I have the same problem posted .2013 Porsche Cayenne has no electric power after collision and driver airbag deployed.
JA: Just to clarify, how fast were you going and what did you hit?
Customer: a deer
JA: Are you fixing your Cayenne yourself? What have you tried so far?
Customer: Check all the fuses and electrical connections
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 6 months ago.Category: Porsche
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Answered in 4 minutes by:
5/11/2017
Porsche Mechanic: Gunvir Singh,
 replied 6 months ago
Gunvir Singh
Category: Porsche
Satisfied Customers: 1,768
Experience: Master Tech at Kennesaw Auto Tech
Verified

Hello, do the dash or security lights come on?

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Customer reply replied 6 months ago
I have no power
Customer reply replied 6 months ago
I need to know where is the power off switch
Porsche Mechanic: Gunvir Singh,
 replied 6 months ago

When airbags deploy couple of fuses are blown. Have you checked the fuses?

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Customer reply replied 6 months ago
I check all the fuses and all are good. I read online about a power device to cut the power when the airbag deployed. Something under the driver seat next to the battery. I can't move the seat to have access to the battery.
Porsche Mechanic: Gunvir Singh,
 replied 6 months ago

If vehicle is equipped with pyrotechnic battery disconnect, which can sever battery connections in a crash. In this case the seat will have to be removed to gainaccess to the battery terminals.

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Porsche Mechanic: Gunvir Singh,
 replied 6 months ago

The manufature did not provide any procedure to get to the battery in this case. I found a similar forum that shows the seat removal on a similar vehicle. I have added the link to it. https://rennlist.com/forums/cayenne-diy/850528-cayenne-958-battery-compartment-access.html

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Porsche Mechanic: Gunvir Singh,
 replied 6 months ago

Do you have any other questions?

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Customer reply replied 6 months ago
Not having power I can't move the seat to have access to the bolts. The pyrotechnic battery disconnect need to be replaced with a new one or just be repaired ?
Porsche Mechanic: Gunvir Singh,
 replied 6 months ago

It will need to be replaced.

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Customer reply replied 6 months ago
Do you have the parts number for pyrotechnic battery disconnect and more details how can be replaced ?
Porsche Mechanic: Gunvir Singh,
 replied 6 months ago

I'm sorry but that info is dealer available by vehicle's vin only, not available to me.

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Porsche Mechanic: Gunvir Singh,
 replied 6 months ago

Please read this:

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Customer reply replied 6 months ago
I found under the driver seat an switch that is can be moved but still has no power. The pyrotechnic battery switch has the same pugs like the airbag has ? I can see an airbag plug in the top of the battery.
Porsche Mechanic: Gunvir Singh,
 replied 6 months ago

Its not a switch, it is the actual battery cables.

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Category: Porsche
Satisfied Customers: 1,768
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