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My 1999 porsche boxster has a dead or disconnected battery,

My 1999 porsche boxster...

My 1999 porsche boxster has a dead or disconnected battery, consequently I cannot open the hood or trunk with the latches by driver side door Please, can u advise me of a solution for this problem. Thank you kindly, Silas Saunders.(###) ###-####***@******.***

Mechanic's Assistant: Did you test the battery with a voltmeter? And have you ever changed one before?

Cannot get to battery, because I can't open trunk.

Mechanic's Assistant: Are you fixing your Boxster yourself? What have you tried so far?

Tried using c3 fuse method with no result.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No thank you.

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Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 17 hours by:
3/16/2017
Amedee
Amedee, Former ASE Master Tech
Category: Porsche
Satisfied Customers: 28,162
Experience: ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector
Verified

Hello and welcome!

My name isCustomerand I can assist you with your question.

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I will try my best to answer all of your questions.

However, before we get started, please let me mention a few things.

1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.

2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.

3. Please understand that I am here to help you anyway I can.

Did you still need help?

Are you saying the hood is electronic?

Can I start by getting your VIN?

Thank you!

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Customer reply replied 1 year ago
to both questions. Vin#wpoca2985ws620113

Thank you for the reply!

It says invalid VIN?

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Customer reply replied 1 year ago
I have paid deposit and full fee amt. Pleeease send me an answer. I was guaranteed that I would. Thank you kindly, Silas Saunders

I need your correct VIN do provide you with a complete answer.

I do hope you understand.

Amedee
Amedee, Former ASE Master Tech
Category: Porsche
Satisfied Customers: 28,162
Experience: ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector
Verified
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