How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: Porsche
Satisfied Customers: 22809
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
Type Your Porsche Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

Porsche cayenne: I am having this same exact issue Same year

Customer Question

I am having this same exact issue Same year 2005. what else can it be.I'm 600 miles from home and don't know what to do.
Submitted: 1 year ago.
Category: Porsche
Expert:  Jared D replied 1 year ago.
I'm sorry, the way this system works we can't tell what you have been looking at and therefore what the concern is.What sort of trouble are you having with your porsche?
Customer: replied 1 year ago.
have a porsche cayenne s and the battery is brand new. If I turn the key, all the lights and radio will come on but it won't start and just makes a "clunk" sound. I have
shifted it from park, all the way down and back. tried starting it in neutral that didn't work. tried shifting it in and out of park and starting luck.
is the "regular" sound the car/key makes when it starts normally,it just may sound more exaggerated. When we try to start it though, the key turns and then the fan comes on and goes super fast. ? Sometimes the display will say "Press brakec pedal" and if you do and hold it down, the fans really start goin. But again, we can shift it, but nothin is happenin!
Expert:  Jared D replied 1 year ago.
Hmm. It sounds like maybe the starter has gone out, but it depends on the intensity of the "clunk" you are hearing. Was the engine running poorly or any other symptoms before it didn't want to start?
Expert:  Jared D replied 1 year ago.
Is it a hard metallic clunk or more of a click?
Customer: replied 1 year ago.
no I just drove it fromantic nc.. to new york.. been running.. great.. and the clunk or click.I'm talking about is the noose it makes every time you turn the key from the inside.. not the motor or nothing. do you understand what imakes talking about?like it's always made that noise. but it will not turn over or anything.. everything turns on.. but will not turn over when u turn the key.. I'm 800 miles from home and don't know what to do...
Expert:  Jared D replied 1 year ago.
Ok. So it's the typical relay click. Sometimes if the engine has a mechanical failure it will make a loud clunk when you try to start it.It's really hard to say whether the problem is a bad starter or a security key problem. I'm afraid it's not going to be possible to offer much advice without actually being there. I'll opt out and see if anyone else has any insights. I'm leaning toward a bad starter.
Customer: replied 1 year ago.
yes you are correct.. and thank you I will wait to hear from someone soon. I hope?
Customer: replied 1 year ago.
any update on this issue??
Expert:  sprinkles08 replied 1 year ago.
Hello and welcome to JustAnswer!It's going to take some testing to determine exactly what is going on. If you do hear a click when turning the ey to the crank position then odds are you have a bad starter, but it could be a cable or connection issue or a mechanical engine failure. If it was running fine when last driven then an engine issue shoudl not be the case.Do you have the ability to do any testing?
Customer: replied 1 year ago.
yes, it was running fine if it was the staeter wouldn't it be a click or clank in the engine?no I can't tell test it. the clicking I am talking about it the click it always makes when you turn the ignition.
Expert:  sprinkles08 replied 1 year ago.
Is there a click from the engine compartment when turning the key to the crank position?
Customer: replied 1 year ago.
no there is nothing when I turn the key. If I turn the key, all the lights and radio will come on but it won't start.
Expert:  sprinkles08 replied 1 year ago.
Have fuses been checked? There is little that can be done besides checking fuses, battery connections and such, if electrical testing is not possible. If fuses are good, the battery has been ruled out and connections are clean and tight then I would recommend locating a shop in that area that is willing/able to diagnose the problem.
Customer: replied 1 year ago.
OK I have done all that I guess with will go to a dealer
Expert:  sprinkles08 replied 1 year ago.
Let me know if you need any more help!