Porsche

Porsche repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I purchased a 1999 911 convertible the top was not working…

Customer Question
I purchased a 1999...

I purchased a 1999 911 convertible the top was not working at the time

Mechanic's Assistant: Thanks. Can you give me any more details about your issue?

Sorry , when i bought it i though that it was low on hyd oil . because i can here the switch clicking but the top does not go up . i tried to use the tool behind the back seats but the set screw is broken off to get the clam shell part of the top to open . is there any way to get the clam shell to unlock so i can raise the top Manually and check the oil

Submitted: 2 years ago.Category: Porsche
Show More
Show Less
Ask Your Own Porsche Question
Answered in 14 hours by:
2/2/2016
Porsche Mechanic: Pete, Technician replied 2 years ago
Pete
Pete, Technician
Category: Porsche
Satisfied Customers: 33,360
Experience: 17 years automotive training and experience.
Verified

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.My info is somewhat limited on your model here but I had seen no one else has responded and would like to see if I can help here.If at any time you feel that I cannot help with this please let me know.

If the adjustment or operation screw has been broken off this will have to be repaired to see if the top can then be manually operated from there.This may be an issue with a broken or binding component with the roof itself causing this issue here with it not operating with the switch or mechanically manually as the screw has broken off.The roof components will need checked for any damage needing replaced or repaired.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

Ask Your Own Porsche Question
Customer reply replied 2 years ago
Is there a way to open the cloth top and clam shell cover with out the screw and switch button can I do it manually if I can unlock the clam shell cover I think I should be able to get the top open . Any idea on how I can open it. I didn't know if disconnecting the hyd arms would work ? Let me know
Porsche Mechanic: Pete, Technician replied 2 years ago

I apologize for the delay.

Unfortunately my info isnt showing me another manual way to open this here.If you want I can open your question up for others here to see if anyone else can assist further just let me know if this is something you would like to do.

Thanks Pete

Ask Your Own Porsche Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a porsche mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Technician
Category: Porsche
Satisfied Customers: 33,360
33,360 Satisfied Customers
Experience: 17 years automotive training and experience.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Sebastian Vizcarra

Sebastian Vizcarra

Porsche Meister Tech

350 satisfied customers

Porsche Factory Certified Master Technician

Matt

Matt

Engineer - BEng Hons

559 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

PorscheDoc

PorscheDoc

Independent Porsche shop owner

363 satisfied customers

20 years of experience working with Porsche. Independent European shop owner and technician.

Jake

Jake

Automotive Technician

109 satisfied customers

Experienced collision repair technician, Pulaski Tech graduate and DSM hobbyist.

Stephen D

Stephen D

Technician

67 satisfied customers

5+ years managing an auto repair shop. Developed a wealth of Porsche knowledge over many model years.

Mike S.

Mike S.

ASE Certified Technician

62 satisfied customers

Porsche mechanic.

Mike Kelly

Mike Kelly

Porsche Mechanic

51 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

< Previous | Next >

Related Porsche Questions
Just had the PAS reprogramed and the original key i had amd
Just had the PAS reprogramed and the original key i had amd two new duplicate keys made and programed. All work done by an after market shop. Put any of the three keys into ignition switch and car wil… read more
Jake
Jake
Automotive Technician
109 satisfied customers
Need to replace the retractable roof motor, 52,000 miles
need to replace the retractable roof motor JA: How many miles are on the car? Is it an automatic or a manual transmission? Customer: 52,000 miles manual JA: What is the model of your '52 Porsche? Cust… read more
Pete
Pete
Technician
General auto certifications
33,360 satisfied customers
I have a 1999 911 Cabriolet that had a major oil cooler
I have a 1999 911 Cabriolet that had a major oil cooler malfunction and my friend blew the engine. I found a replacement engine for the same year which had 85,000 miles and I had a mechanic in Norther… read more
Pete
Pete
Technician
General auto certifications
33,360 satisfied customers
I believe my porsche 996 cab convertible top and clamshell
Hi Mark, I believe my porsche 996 cab convertible top and clamshell lid is out of sync. When i try to put the top down it almost makes it through the retracting process up to the point it slightly tou… read more
porscheguru
porscheguru
Porsche technician
35 satisfied customers
I purchased a 2006 911 4S carrera a month ago.. I love the
I purchased a 2006 911 4S carrera a month ago.. I love the car but The front seats dig into the side of my upper legs.. I have adjusted the electric control to make them spread out as far as possible … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Porsche 911 Carrera: How would you rate a 1999 911 with 84,000
How would you rate a 1999 911 with 84,000 miles. All service is up to date. Thank you, Ron Cincinnati, Ohio… read more
porscheguru
porscheguru
Porsche technician
35 satisfied customers
Porsche: convertible top..top stays 2..flush..It goes back up fine
Porsche 2000 911 c4 convertible top will not fully go down. The trim piece on the left side does not move and the top stays 2-3 inches from closing flush. It goes back up fine… read more
supermechanic
supermechanic
Service consultant
Vocational, Technical or Trade Scho
10 satisfied customers
2000 porsche boxster: electronic..the doors..manually..wont start
Problem: My car is not recognizing either of my two electronic keys. This happened all of a sudden, five days ago. The keys: - won't unlock the doors (need to do it manually with key in door keyhole) … read more
Mark B
Mark B
Vocational, Technical or Trade Scho
65 satisfied customers
1999 Boxster: wont come..loud repetitive clicking noise..mechanically
Hi Guys Was doing very well on the brownie points having got my girlfriend a 1999 Boxster on Thursday off a friend All good till today when the roof went down but wont come up! The motor is is making … read more
Sebastian Vizcarra
Sebastian Vizcarra
Porsche Meister Tech
Vocational, Technical or Trade Scho
350 satisfied customers
Boxster s: install a 996 driver side seat..control with motors..slider
I want to install a 996 driver side seat into my Boxster S (986). The 996 seat has all axes of control with motors (and had memory settings). the Boxster seat has a motor driving the angle of the back… read more
Anthony
Anthony
Master Automobile Technician
Vocational, Technical or Trade Scho
8,789 satisfied customers
4 cabriolet: porsche..km..the hydraulic lifters need replacing)
Hi, i am considering buying a 1999 carrera 4 cabriolet. It will be my first porsche and I am trying to find an online guide to what to look for when buying - can anyone recommend one? Its done 119k km… read more
Matt
Matt
Engineer - BEng Hons
Bachelor's Degree
559 satisfied customers
99..convertible..the top down (in neutral, parking break on, foot
I have a '99 911 convertible. This morning when I pushed the button to put the top down (in neutral, parking break on, foot on brake) nothing happened, a red light on the dash came on that showed a pi… read more
Mark B
Mark B
Vocational, Technical or Trade Scho
65 satisfied customers
1988 Porsche: Convertible..) car has 110,000 miles on it..ramps
Just bought a 1988 Porsche Convertible Carbriolet. Two things, how often do I change the oil( what oil do you reccomend) car has 110,000 miles on it. What service ramps to perform this service would y… read more
Mark B
Mark B
Vocational, Technical or Trade Scho
65 satisfied customers
Models..test driving (i.e., common problems with a particular model)
Am interested in purchasing a "previously owned" 911 probably 3-5 yrs old (model undetermined). Do you have suggestions on things I should consider or investigate regarding particular models prior to … read more
Anthony
Anthony
Master Automobile Technician
Vocational, Technical or Trade Scho
8,789 satisfied customers
1999 Porsche 911: park..car that vibrates in passing will set it off
My 1999 Porsche 911 alarm is too sensitive. I park it outside and a gusty wind or a car that vibrates in passing will set it off. How do I adjust the alarm?… read more
Sebastian Vizcarra
Sebastian Vizcarra
Porsche Meister Tech
Vocational, Technical or Trade Scho
350 satisfied customers
996 Carrera: Porsche..Cabriolet..it keeps trying to catch the latch
I have just bought a 1999 Porsche 996 Carrera Cabriolet, and when the roof goes up I can't get the back windows to work. I have closed and waited to hear the click, but no luck. If I hold the button i… read more
Sebastian Vizcarra
Sebastian Vizcarra
Porsche Meister Tech
Vocational, Technical or Trade Scho
350 satisfied customers
Single click from rear left quarter of cockpit when hood button
Hood won't raise or lower. Single click from rear left quarter of cockpit when hood button pressed… read more
Sebastian Vizcarra
Sebastian Vizcarra
Porsche Meister Tech
Vocational, Technical or Trade Scho
350 satisfied customers
Porsche 911: alternator..I can find a serpentine belt diagram
I am trying to put an alternator in my Porsche 911,996 Cabriolet. I thought it looked easy until I started trying to put it back in. Can you tell me where I can find a serpentine belt diagram for my P… read more
Jan Andersson
Jan Andersson
Master Tech
Bachelor's Degree
3 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x