How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mark B Your Own Question
Mark B
Mark B, Porsche Technician
Category: Porsche
Satisfied Customers: 90
Experience:  Porsche Service Technician Since 2007
Type Your Porsche Question Here...
Mark B is online now
A new question is answered every 9 seconds

Im getting a fault code P1699 in my2011 porsche boxster

Customer Question

im getting a fault code P1699 in my2011 porsche boxster spyder
i have a feeling the previous owner reversed the poles and jumped it
he fried the alternator and blew fuses
alternator was changed but now the P1699 fault code comes up and generator warning message lights up
slight increase in rpm just before the message comes up
Submitted: 2 years ago.
Category: Porsche
Expert:  Mark B replied 2 years ago.

Thank you for choosing JustAnswer, I am happy to assist you today. First of all i would like to sum up your concern so i can verify that i have all the information correct. Your 2011 Boxster Spyder was origonally setting a P1699 fault, and you replaced the alternator, and it is still setting the same fault, so replacing the alternator didnt effect the issue in any way.

Customer: replied 2 years ago.
Im sorry the previous owner replaced the alternator and battery. Since then the cars computer will show a warning or service message that says generator charging system trouble.My Porsche dealer mechanic can't cleat that out, and the Porsche computer shows the P1699 fault.Sorry for my bad communication.
Expert:  Mark B replied 2 years ago.

Your fine, i was just clarifying to make sure i understood the situation correctly.

Did the previous owner tell you why the alternator was replaced? This is important because the most likely cause of this failure is a failed alternator, otherwise we have a wiring issue or a bad DME.

Customer: replied 2 years ago.
He just said that it was a bad alternator.
I did however retrieve the original alternator.
It was fried windings were burned up.
Customer: replied 2 years ago.
Am I enabling you to understand my problem with the car?
Customer: replied 2 years ago.
Hi results?