Pool and Spa
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Answered in 4 hours by:
5/13/2023
Randy Huckstadt, Owner / Operator / Service Technician
Category: Pool and Spa
Satisfied Customers: 864
Experience: Expert
VerifiedHello, Thank you for using Just Answer; my name is***** am sorry you have issues with your Black & Decker Pool & Spa pump. Let's find a solution to your problem. I will respond shortly. Texting is my preferred format. Please understand that I schedule phone calls through our chat sessions if necessary. If you click the phone call advertisement, our chat session will be terminated.
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Randy
Good afternoon; how are you this afternoon? Unfortunately, Black & Decker VSP pumps are not designed to have the keypad remotely mounted like Hayward.
The information you are requesting is only available to engineering at Black & Decker, not field personnel.
I am very sorry for the bad news. Any altercations to the pump would void its warranty.
I'm sorry. There's no need to be angry with me, sir. I'm just an independent contractor who utilizes the website as an expert in the pool and spa industry to assist customers with their questions. I do not work for Black & Decker, I am not Black & Decker, and I'm sorry, but you're correct. Those drawings are in the engineering department, and I, like you, cannot access them. As an expert giving you advice that pump's not made to have that done, you'll void whatever warranty you have on it; however, as a consumer, you can do with it as you like; all you need to do is extend the six wires leave the plugs at both ends that should give you a big enough hint to complete the job.
I'm sorry if the just answer website gave you any inclination that I worked for Black & Decker or was independently representing Black & Decker. That's not my fault and I'm sure sorry that that's what you see out there; we're frustrated as experts as we deal with these complaints all the time.
Randy Huckstadt, Owner / Operator / Service Technician
Category: Pool and Spa
Satisfied Customers: 864
Experience: Expert
VerifiedRandy Huckstadt and 87 other Pool and Spa Specialists are ready to help you
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