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I have a 2005 Martinique paradise series hot tub. Upon
I have a 2005 Martinique paradise series hot tub. Upon powering up the circ pump kicks on and the limit ok led comes on for a couple seconds then shuts off. The control panel has four flashing dashes.… read more
canuck the pro
canuck the pro
11,953 satisfied customers
I have a Caldera Moorea spa. Both Jet 1 and Jet 2 stopped
I have a Caldera Moorea spa. Both Jet 1 and Jet 2 stopped working at the same time. Pump indicator light on upper control panel illuminates and the control board clicks and light comes on. Checked GFI… read more
canuck the pro
canuck the pro
11,953 satisfied customers
I have a cal spa. I'm not sure the year but I bought it used
hi. I have a cal spa. I'm not sure the year but I bought it used and it worked fine when we loaded it up. When i wired it back up the safety suction light is on and the jets won't turn on but there is… read more
GeraldG129
GeraldG129
173 satisfied customers
Have Caldera Horizon hot tub with retro-fitted United Spa C5
Have Caldera Horizon hot tub with retro-fitted United Spa C5 controler and T7 topside controls. The hot tub had an aux jets control panel (1 and 2) but when they did the retrofit they did not connect.… read more
Poolservice123
Poolservice123
Owner
Associate Degree
1,024 satisfied customers
I am trying to decide on a hot tub. I am looking at Caldera
I am trying to decide on a hot tub. I am looking at Caldera Vento or Reunion, Bullfrog R5, Marquis Vegas Elite. I am getting mixed opinions. The Bullfrog and Reunion have better warranties, but I'm co… read more
Jerry
Jerry
Technician
High School or GED
375 satisfied customers
Just filled my spa, and got water heated. Tried to turn on
Just filled my spa, and got water heated. Tried to turn on jet 1, motor turns on the off a second later. Tried jet 2 same result. Checked that motor turns freely. Opened blenders and have water coming… read more
Jerry
Jerry
Technician
High School or GED
375 satisfied customers
I have a 2006 or 2007 Caldera Paradise model. The heater is
I have a 2006 or 2007 Caldera Paradise model. The heater is not working. I checked the heating element and it reads approx. 12 ohms. That would indicate the heater is not the problem. The heater is a … read more
Cole
Cole
Sales/Purchasing/Support Manager
High School or GED
35 satisfied customers
My hot tub will heat and circulate but when I turn the jets
My hot tub will heat and circulate but when I turn the jets on just loud hum and kicks itself off. It says FLO … read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I have a 2004 Caldera Paradise spa. The top control panel is
I have a 2004 Caldera Paradise spa. The top control panel is unresponsive. There is power to the unit. The circulating pump is still working. When I do a full power down and restart, the unit acts as … read more
tomen99
tomen99
276 satisfied customers
I have a Tiger River Spa, the Sumatran N model. Recently,
I have a Tiger River Spa, the Sumatran N model. Recently, the water went cold, and I could not get it to heat. After following threads and discussions in this site and others, I tested and was able to… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I have a 2010 caldera geneva hot tub and it started tripping
I have a 2010 caldera geneva hot tub and it started tripping the 30 amp breaker to the control panel. I assumed that it was the heating element shorting out and ordered on and replaced it. Same issue … read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,154 satisfied customers
I have a older cal spa hot tub. With a dually pump. The pump
Hello. I have a older cal spa hot tub. With a dually pump. The pump on the right low speed does not start or make any sound. Therefore no circulation in the hot tub. Heater stays off. But when i press… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I have a Caldera Spa Utopia that after the kids played in it the pumps
I have a Caldera Spa Utopia that after the kids played in it the pumps wont work. The control panel shows a symbol still when pushing the jets, clean, or air pumps buttons but nothing happens. when I … read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I have a Caldera Niagara hot tub that has stopped heating.
I have a Caldera Niagara hot tub that has stopped heating. Is there any trouble shooting we can do to figure out the exact trouble?… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
Caldera Elation Spa. Four flashing dashes. Have removed and
Caldera Elation Spa. Four flashing dashes. Have removed and replaced 1.) High Temp Sensor. 2.) Heater Relay board. 3.) top[-side control panel. Heater. Main circuit board. When powered from GFCI, Set … read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,154 satisfied customers
I replaced both pumps last year and just replaced the control
I replaced both pumps last year and just replaced the control panel today. When I turned on the circuit breaker both pumps worked but I couldn't turn Jet 2 off(the single speed high speed). When I wen… read more
Phil
Phil
Consultant to Engrs, Govt & Contractors
Degree, Mech Engr Technology
12,262 satisfied customers
2003 Caldera Tahitian spa, Verssage jets popped out when the
2003 Caldera Tahitian spa, Verssage jets popped out when the bearing gave up the ghost. Purchased new bearings from Spa Depot, how in the world do you put the jets back into the housing? I figured out… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,740 satisfied customers
I have a Caldera Geneva Utopia series spa built in 2002. After
I have a Caldera Geneva Utopia series spa built in 2002. After refilling with water and applying power, the TEMP light on the main control panel was flashing which indicated a temerature sensor proble… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,154 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,740 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

375 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

Charles

Charles

Technician

38 satisfied customers

20 years experience

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

electrifier

electrifier

Elec Inspector, troubleshooter

12 satisfied customers

Electrical contractor and inspector 21 years experience with pools and spas

Fix my Pool and Spa

Fix my Pool and Spa

Owner / Technition

1,154 satisfied customers

Over 24 years in pool and spa service and construction

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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