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I have a 2009 Cal Spa. My husband took care of the
I have a 2009 Cal Spa. My husband took care of the installation of the spa and unfortunately he is no longer here. Does the outdoor disconnect unit come with purchase or did my husband buy it independ… read more
BillyHvac
BillyHvac
Journeyman Service Technician/Inspector
State Licensed Mechanical Contractor
16,309 satisfied customers
I switched my hot tub from 110v to 240v it heated up fine
I switched my hot tub from 110v to 240v it heated up fine now it's at 104 degrees and the pump won't stop pumping. If you hit the Button to with the pump off it cuts off for 2 seconds and starts back … read more
Poolservice123
Poolservice123
CPO, CPI, CBP
Associate Degree
1,024 satisfied customers
I have a spa sitting because we had to drain do to a
I have a spa sitting because we had to drain do to a leak....my husband said works ok etc he just can't find the leak... … read more
MNightTech
MNightTech
Consultant
Owner HPAR
1,265 satisfied customers
Happy to give bonus for helping me resolve this issue. I've
Happy to give bonus for helping me resolve this issue.I've got a spa that has no power. The unit is powered through a 50 amp 240 volt GFCI protected spa disconnect spa - 250 panel made by Connecticut … read more
David Bowden
David Bowden
Owner
6,164 satisfied customers
I just had a Tropic Spa Artesian Rio 751L installed. After
I just had a Tropic Spa Artesian Rio 751L installed. After the electrical connection was hooked up, I tested out the spa's operation. Everything works fine, except Jets #1 only clicks, but does not pu… read more
David Bowden
David Bowden
Owner
6,164 satisfied customers
I inherited a thermospa from 2003. The spa pac is balboa
I inherited a thermospa from 2003. The spa pac is balboa 51454-08 system 2000dx. The wiring block for external power is 4 pole with a spot for a neural wire, however there are no wires inside the spa … read more
BillyHvac
BillyHvac
Journeyman Service Technician/Inspector
State Licensed Mechanical Contractor
16,309 satisfied customers
I have a old tiger river spa (Bought in 2000) It uses heater
I have a old tiger river spa (Bought in 2000) It uses heater P/N C3564-1 I I just replaced on of the relays on the board that sends one 120V leg to the heater. The heater does not get hot when I turn … read more
David Bowden
David Bowden
Owner
6,164 satisfied customers
We have 2014 dream maker spa and its been a month it won't
hi there, we have 2014 dream maker spa and its been a month it won't heat. my husband has checked the heater and it works fine. The jets are working water is still clear just wont go higher than 80 an… read more
David Bowden
David Bowden
Owner
6,164 satisfied customers
My name is ***** *****... Looking pinout topside control
Customer: Hi my name is ***** *****... Looking for the pinout for the topside control panel RJ45 connector. Main unit is Balboa ICON15. I want to make my own panel with wifi control. … read more
BillyHvac
BillyHvac
Journeyman Service Technician/Inspector
State Licensed Mechanical Contractor
16,309 satisfied customers
I just got a Sensation Spa off craigslist. its a basic unit
I just got a Sensation Spa off craigslist. its a basic unit with jets, light, heat (up and down) control panel (no blower). when breaker is turned on the spa filters water and heats up but the control… read more
BillyHvac
BillyHvac
Journeyman Service Technician/Inspector
State Licensed Mechanical Contractor
16,309 satisfied customers
Hey pool guy...I relocated my spa in my backyard and had conversion
Hey pool guy...I relocated my spa in my backyard and had conversion to 240V from 120V performed (service tech from Cal Spa). I have filled the spa and began the priming process. The pump runs much lou… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I have a spa with a 9800 controller- 2006. The spa was running
I have a spa with a 9800 controller- 2006. The spa was running but completely shut down when I accidentally tougher the LED light board against the housing. Now I have no output on the display and no … read more
canuck the pro
canuck the pro
11,976 satisfied customers
I have a spa with an SSPA-1 spa pack and cannot get the temperature
I have a spa with an SSPA-1 spa pack and cannot get the temperature above 32C. I have no warning lights on and just the heater light showing. I replaced the temperature probe but that has not helped. … read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I have Sundance Altamar with Sentry 850. Electricity is very
I have Sundance Altamar with Sentry 850. Electricity is very expensive, I estimate a natural gas heater (used) would pay back in <1 year. Do you have any feedback or experience on this idea? What a… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,735 satisfied customers
We have a catalina spa thats about 4 years old and recently
We have a catalina spa that's about 4 years old and recently my husband replaced the spa pack. The temp reads 74 degrees and is alternating with FL reading. When I bump the jets to High it makes a ter… read more
Jerry
Jerry
Technician
High School or GED
375 satisfied customers
I have a Baja hot tub with a HQ9000E panel I have power at
I have a Baja hot tub with a HQ9000E panel I have power at the switch but nothing turns on. It was running and come home to it not running. the breaker is not tripped. Any suggestions? Or is my panel … read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,735 satisfied customers
Regarding Cal Spa Model FF90, when it is running on high, it
Regarding Cal Spa Model FF90, when it is running on high, it cycles. Then it switches to low and does not cycle. Temp starts at 100 degrees and then starts to drop. Will not shut off. Any suggestions.… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I have a vits spa lx series that I inherited when buying a
I have a vits spa lx series that I inherited when buying a house. The pump and motor seem to be working but the water will not heat. What is the likely cause?… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,735 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

375 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

Charles

Charles

Technician

38 satisfied customers

20 years experience

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

electrifier

electrifier

Elec Inspector, troubleshooter

12 satisfied customers

Electrical contractor and inspector 21 years experience with pools and spas

Fix my Pool and Spa

Fix my Pool and Spa

Owner / Technition

1,154 satisfied customers

Over 24 years in pool and spa service and construction

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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