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Hot tub not heating and only showing set temperature not the
hot tub not heating and only showing set temperature not the actual temperature … read more
GeraldG129
GeraldG129
Owner
Hot tub technician
173 satisfied customers
Can't figure out why hot tub is stuck on sleep mode ..
Can't figure out why hot tub is stuck on sleep mode .. … read more
GeraldG129
GeraldG129
Owner
Hot tub technician
173 satisfied customers
My hydro pool hot tub shut down with an OHH code and won't
My hydro pool hot tub shut down with an OHH code and won't reset. I tried a new filter but the OHH code comes up when I inititaize power. Any suggestions? … read more
James
James
Bachelor of Science Honours
1,926 satisfied customers
I turned off my Spa for cleaning and since it no longer
I turned off my Spa for cleaning and since it no longer wants to start I have a signal on the display '' HL ERROR '' how to reactivate it … read more
canuck the pro
canuck the pro
11,888 satisfied customers
My hot tub screen for the control panel is black and won't
Hi my hot tub screen for the control panel is black and won't turn on. It's brand new, jets work just fine … read more
GeraldG129
GeraldG129
Owner
Hot tub technician
173 satisfied customers
I have just had the power off to my Hydropool Serenity Hot
I have just had the power off to my Hydropool Serenity Hot Tub for the quarterly cleaning. I refill the hot tub and turn on the power and get a rotating error codes of 8888, 295, r2, LL5. How do I res… read more
PoolSpaGuy
PoolSpaGuy
Tech
Bachelor of Science University Studies
6 satisfied customers
Primary pump does not shut down after priming cycle is
Primary pump does not shut down after priming cycle is complete and the programmed water temperature is adjusted properly, and the heating icon shuts off. As well, the control panel is not operating p… read more
Poolservice123
Poolservice123
CPO, CPI, CBP
Associate Degree
1,024 satisfied customers
I have a 2015 hydropool hot tub. was a show model never used
I have a 2015 hydropool hot tub. was a show model never used until last fall. Today the topside panel when dark ...nothing works on it. The pool is still running and self cleaning … read more
Poolservice123
Poolservice123
CPO, CPI, CBP
Associate Degree
1,024 satisfied customers
I purchased a Hydropool Hot Tub last year (2018) is was a
Hi Pearl - I purchased a Hydropool Hot Tub last year (2018) is was a floor model and I am understanding it was built in 2015-2016 and Hydropool has identified this series as having defective pipes tha… read more
Christopher Coleman
Christopher Coleman
1,703 satisfied customers
My hot tub is not heating but no error codes on the panel.
my hot tub is not heating but no error codes on the panel … read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,735 satisfied customers
Once the warranty is done can I use other than bromine to
once the warranty is done can I use other than bromine to sanitize my hydropool serenity hot tub … read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,154 satisfied customers
Our tub is shorting the GFI and our electrician disconnected
Our tub is shorting the GFI and our electrician disconnected the ozonator, stereo and LED lights. He asked us to plug them back in (internally), one every 24 hours, so that we can, through process of … read more
Brian
Brian
Plumbing & Heating Engineer
751 satisfied customers
Hi there...we have a Hydropool Hot Tub that keeps showing the
Hi there...we have a Hydropool Hot Tub that keeps showing the HL code and won't come on. The problem is that it's only at 98 degrees. The temperature often shows 104 or 105 but it really is only at th… read more
canuck the pro
canuck the pro
11,888 satisfied customers
I have a 575 wet model platinum hydropool hot tub. Went to
I have a 575 wet model platinum hydropool hot tub. Went to check on the hot tub and it was blinking OHH. I followed the instructions in the manual and couldn't get it to reset. I ended up getting two … read more
Jerry
Jerry
Technician
High School or GED
375 satisfied customers
I have a 2007 Hydropool Model 625 that leaks to about 1 inch
I have a 2007 Hydropool Model 625 that leaks to about 1 inch below the skimmer level. By placing cardboard under the hot tub I've identified that the leak is coming from the back of the hot tub (oppos… read more
Stephen Cutler
Stephen Cutler
Registered Residential Contractor
licensed residential contractor
1,851 satisfied customers
My Hot tub was damaged when it was moved from North Carolina
My Hot tub was damaged when it was moved from North Carolina to Kansas. Is there someone in my area who can repair it. I live at 1041 Wewst 145th Terrace, Overland Park, Kansas.… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,735 satisfied customers
I have a Hydropool 675 hot tube. Pump #1 works fine on low
I have a Hydropool 675 hot tube. Pump #1 works fine on low speed but when I attempt to change to high speed the tub shuts down. After a few minutes it restarts itself on low speed. Panel says "Pr" unt… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,154 satisfied customers
i have a optima 2007 880 hot tub, I overfilled it and now display
i have a optima 2007 880 hot tub, I overfilled it and now display panel is blinking all icons however nothing is working. I have since drain tub to proper level. What else can I do to restore the oper… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,154 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,735 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

375 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

Charles

Charles

Technician

38 satisfied customers

20 years experience

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

electrifier

electrifier

Elec Inspector, troubleshooter

12 satisfied customers

Electrical contractor and inspector 21 years experience with pools and spas

Fix my Pool and Spa

Fix my Pool and Spa

Owner / Technition

1,154 satisfied customers

Over 24 years in pool and spa service and construction

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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