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My Jandy Pro Series pool and spa gas heater (JXI400N) was
My Jandy Pro Series pool and spa gas heater (JXI400N) was turned on today for the season and when the gas kicked on, it sounds like rocks banging around. It was purchased and installed last July, 2019… read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
I have a Jandy Pro Series EHE350NS pool heater installed in
I have a Jandy Pro Series EHE350NS pool heater installed in my pool system. … read more
David Bowden
David Bowden
Owner
4,585 satisfied customers
It has been below freezing in new jersey for a week now and
it has been below freezing in new jersey for a week now and the freeze protect on my spa seems to run 24/7. Is that normal? … read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,154 satisfied customers
My handy pool heater is not turning on. It's showing failed
hey there My handy pool heater is not turning on. It's showing failed stat enabled, and failed fulelink … read more
Rick
Rick
Supervisor
30,399 satisfied customers
I have a Jandy aqua link power control board and a aqua link
I have a Jandy aqua link power control board and a aqua link RS8 controller, spa side controller, and a iaqualink. At random times the spa heater comes and stays on along with the pool cleaner pump cy… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
14,554 satisfied customers
First winter with Jandy JE Pro Series electric pool heater
First winter with Jandy JE Pro Series electric pool heater works fine until today (Jan. 3; Columbia, SC; 50 degrees F)) stops attempt to heat and displayed "air defrosting". any comments or help. ****… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,702 satisfied customers
I have a problem similar to the one someone asked you about
Hi, I have a problem similar to the one someone asked you about three years ago. I have a Jandy Aqualink RS All Button Control Panel and what seems to be an old Raypak Classic Pool Heatpump. The heatp… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
14,554 satisfied customers
I have a 4 button spa switch connected to my system. This is
I have a 4 button spa switch connected to my system. This is Jandy / zodiac. All the functions on the pool are working fine. The switch was working yesterday and not working today. Spa switched was ch… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
14,554 satisfied customers
I have a jandy aqua link rs that is 4 years old it controls
Hi I have a jandy aqua link rs that is 4 years old it controls my spa and my pool(they are two separate bodies of water) I have a jandy one touch that is hard wired in my house. The screen on the one … read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
14,554 satisfied customers
I have a Jandy Aqualink RS with a wireless controller. When
I have a Jandy Aqualink RS with a wireless controller. When in SPA mode the air temp and water temp shown on the remote control screen are correct. When in pool mode, the air temp is correct, but the … read more
poolofficial
poolofficial
Business Owner
135 satisfied customers
I turned on spa heater to check if it works and after I
Hi I turned on spa heater to check if it works and after I turned it off and pool was back on I noticed that the water level in the spa was more than half way down. So I turned pool off and added wate… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,154 satisfied customers
I have an Jandy Pro PDA Aqualink and we just installed a Pentair
I have an Jandy Pro PDA Aqualink and we just installed a Pentair 400K BT natural gas heater. The heater has a spa and pool led switch and temp settings for both. Can you tell me which setting should b… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I have a jandy j 4000 aqualink older (20 yrs old?) system.
I have a jandy j 4000 aqualink older (20 yrs old?) system. the heater relay is not bringing the heater on. zodiak says i need a new board # XXXXX customer has a pool/spa and already has a spa side 4 b… read more
Poolservice123
Poolservice123
Owner
Associate Degree
653 satisfied customers
Friends Hawkeye Ecplise Spa heater is not running on low flow,
Friends Hawkeye Ecplise Spa heater is not running on low flow, three dots on display the heater will run on high she replaced the filter, and bleed the pump sugested by trouble shooting, heater will o… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I have 2 Pentar Master temp 250 heaters one for my pool and
I have 2 Pentar Master temp 250 heaters one for my pool and one for the spa. These are controlled with Jandy controls. One control hardwired to the wall in the house and one on the computer which I ac… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
Raypak Tech, I attempted to turn on my pool heater. One
Raypak Tech, I attempted to turn on my pool heater. One of my kids shut off the gas supply to my Raypak 2100 Pool Heater. I then received this error message on the heater display ( ROL pool "service" … read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,702 satisfied customers
I have a Jandy PDA and can not get my Raypak 2100 to go over
I have a Jandy PDA and can not get my Raypak 2100 to go over 90 degrees. How do i raise the thermostat or turn it to manual? The Jandy is set at 101 degrees but the unit wont go over 90… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,702 satisfied customers
I have a newly installed Jandy 250k BTU propane spa/pool heater.
I have a newly installed Jandy 250k BTU propane spa/pool heater. The temperature on the panel appears to be 5-9 degrees more than what the spa water really is. This difference does not allow the spa w… read more
PitschPlumbing
PitschPlumbing
master plumber
Master Plumber
185 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,702 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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