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We have a 2003 Sundance Altamar and it stopped heating, so
Hello. We have a 2003 Sundance Altamar and it stopped heating, so we figured the fuse went out. We could only find the same fuse on Amazon. My husband just replaced it and the circulation and heating … read more
Joseph Wing
Joseph Wing
Diploma
19 satisfied customers
I am in the middle of trying to diagnose my Sundance
I am in the middle of trying to diagnose my Sundance Altamar. Over the winter a pipe broke and it drained. I fixed the broken pipe, then saw the circ pump had a cracked housing. Replaced the pump, the… read more
Jim
Jim
Maintenance Worker
Regents Bachelor of Arts
53 satisfied customers
I have a Sundance Altamar 2004, I keep getting a FLO error
I have a Sundance Altamar 2004, I keep getting a FLO error code, I have a newish flo switch that I have checked and it works fine and the circulation pump works fine as well. The issue seems to be tha… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,154 satisfied customers
I have an old Sundance Spa (circa 1994) with the Sentry 800
I have an old Sundance Spa (circa 1994) with the Sentry 800 control system. Found it dead on Tuesday morning, without the circuit breaker tripped. Opened the circuit board box and discovered the 8 amp… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
6,186 satisfied customers
I have a sweetwater spa do not know make/model (was included
I have a sweetwater spa do not know make/model (was included in lake cabin we recently bought). I was filling it up and turned it on before it was completely full. The pump ran for a moment, then made… read more
Poolservice123
Poolservice123
Owner
Associate Degree
521 satisfied customers
My 2004 optima 850 quit. blew the breaker. I reset breaker,
My 2004 optima 850 quit. blew the breaker. I reset breaker, tub fired up.... blew breaker. I tried one more time, it blew the breaker and melted insulation on wire ends at breaker box. noticed water l… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
14,356 satisfied customers
My Sundance Spa pump 2 operates when the filter cycle is on
My Sundance Spa pump 2 operates when the filter cycle is on or when I reset power to unit but it will not turn on when pressing the button on the panel (far right). The other buttons on the panel acti… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
14,356 satisfied customers
Sundance Hartford hot tub spa. Replaced pump 1 several years
Sundance Hartford hot tub spa. Replaced pump 1 several years ago. no issues since. Breaker threw on pump 2 start the other day. Reset breaker, immediately threw, no pump sound and no red leds visable … read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
14,356 satisfied customers
I have a 2001 Sundance Capri spa. I have drained and refilled
I have a 2001 Sundance Capri spa. I have drained and refilled the spa many times over the years but I did a dump thing this time by draining the spa without turning off the power. After refilling it a… read more
Poolservice123
Poolservice123
Owner
Associate Degree
521 satisfied customers
2001 Sundance Altamar trip breaker, OH and circ pump
I have a 2001 Sundance Altamar spa and lately I have been having issues with the GFCI tripping when it rains and sporadically when it's dry. There are times when the breaker has tripped and as soon as… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I have a sundance altamar and have justed filled (and turned
I have a sundance altamar and have justed filled (and turned it on) to avoid any freezing conditions (I live in Quebec Canada). I didn't put the filter in as I have not yet fully cleaned and prepared … read more
Pool Dr. Aaron
Pool Dr. Aaron
27 satisfied customers
Reactivating a 99 model that was turned off for a couple years
Reactivating a '99 model that was turned off for a couple years by previous resident. All functions checked out fine, but after initial warm up, it keeps saying FLO. I checked prime as suggested in ma… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I have a 2000 or 2001 Sundance altamar. I was doing some electrical
I have a 2000 or 2001 Sundance altamar. I was doing some electrical work in my house, not related to the hot tub, and had to remove the front panal of my bereaker box. When I replaced teh front panal,… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,702 satisfied customers
I have an Sundance Optima Spa 2004 model. I have had a pump
I have an Sundance Optima Spa 2004 model. I have had a pump one motor not coming on, it is sporadic sometimes does and sometimes after it runs it doesn't come back on when you press the control pad. P… read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
Our sundance spa keeps shutting off (we have to go down and
Our sundance spa keeps shutting off (we have to go down and flip the breaker back on). The words "flo" flashes on with the temperature.… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,702 satisfied customers
How to fix the watchdog error message on a Sundance spa?
I have a Sundance spa, when I drain it and refill it, I get a WATCHDOG display message on the control panel, and I have to turn it on and off a few times to get it to turn on. Do you have any idea wha… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,702 satisfied customers
I just moved into a new home in Missouri (cold in the winter)
I just moved into a new home in Missouri (cold in the winter) that has a 2002 sundance altamar. It is outside covered under a porch and looks in great condition but is 220 and the electricity at the t… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,154 satisfied customers
I have a sweetwater spa (Palermo) mfg.2004 that has just started
I have a sweetwater spa (Palermo) mfg.2004 that has just started to overheat occasionally. It trips the safety and shuts down. When I reset the breaker, it codes 356. I think the temp sensor is faulty… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,154 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,702 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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