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We had a technician come out last year to look at a
We had a technician come out last year to look at a recurring FLO error and he disabled one of the pumps, which seemed to resolve the FLO error issue. It solved it until recently we started getting a … read more
Poolservice123
Poolservice123
Owner
Associate Degree
1,024 satisfied customers
New heater. Will not turn on. Sundance ultima. Several
New heater. Will not turn on. Sundance ultima JA: I'll do all I can to help. How long have you been dealing with this? Customer: Several weeks JA: Do you plan on doing the work yourself? Customer: i h… read more
Poolservice123
Poolservice123
Owner
Associate Degree
1,024 satisfied customers
I hav e a Sundance Omnia spa that is 10 years old. A couple
Second opinion] I hav e a Sundance Omnia spa that is 10 years old. A couple days ago my FLO message came on. Turned power off and back on and FLO 2 came on. Took the filter off and put hose in inlet o… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,154 satisfied customers
I hav e a Sundance Omnia spa that is 10 years old. A couple
I hav e a Sundance Omnia spa that is 10 years old. A couple days ago my FLO message came on. Turned power off and back on and FLO 2 came on. Took the filter off and put hose in inlet of filter. Spa we… read more
Christopher Coleman
Christopher Coleman
1,703 satisfied customers
Sundance Optima with thermostat set at 100 had tub water at
Sundance Optima with thermostat set at 100 had tub water at 106. … read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,154 satisfied customers
We just drained and cleaned our hot tub and turned it back
We just drained and cleaned our hot tub and turned it back on and now the heater icon doesnt turn on and the red light turns on with an error code of flo. Do we need to drain the hot tub so it doesn't… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,154 satisfied customers
I just refilled my Sundance Optima spa and everything seems
I just refilled my Sundance Optima spa and everything seems to be running but it is not heating. it is flashing a FLO and change filter. I just put in a new filter when I have refilled it and turned i… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
4,143 satisfied customers
Hi there - I have a 2001 Sundance optima Pumps started
Hi there - I have a 2001 Sundance optima Pumps started coming on and off randomly about a month ago, I pulled the breaker so I wouldnt burn up the motors. When I tried again today I have a flashing FL… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,735 satisfied customers
Reactivating a 99 model that was turned off for a couple years
Reactivating a '99 model that was turned off for a couple years by previous resident. All functions checked out fine, but after initial warm up, it keeps saying FLO. I checked prime as suggested in ma… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
i have heat set to 102 and the heat icon shows up but the hot
i have heat set to 102 and the heat icon shows up but the hot tub only got up to 97. NOW IT won't go past 92… read more
Poolservice123
Poolservice123
Owner
Associate Degree
1,024 satisfied customers
i have a 2003 sundance optima hot tub. when heater is activated
i have a 2003 sundance optima hot tub. when heater is activated circulation pump runs. everything works when temp is reched heater shuts down cir pump runs 30 seconds shuts down then display shows flo… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,735 satisfied customers
I just refilled my spa after draining and cleaning and have
I just refilled my spa after draining and cleaning and have a flo error. I inherited the spa, so not sure what model. I may have refilled it wrong as if I was supposed to fill through the filter pipe.… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I have an 2005 Sundance Optima hot tub. The electric is working,
I have an 2005 Sundance Optima hot tub. The electric is working, both pumps appear to be working however the display is flashing flo and the water is only 80 degrees (cool). I cannot get the heater in… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
Our 880 series Optima has a clean and relatively new filter
Our 880 series Optima has a clean and relatively new filter and still will not run. Control panel reads FLO2. Have already removed the filter waited 30 mins and then tried to re-start and did not expe… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
2010 Sundance Optima 880 I just installed a used 2010 Optima
2010 Sundance Optima 880 I just installed a used 2010 Optima 880 and I am getting an error on the control pad that says "HO" and "HOLD". The HO goes away within a minute or so and then HOLD stays on w… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,154 satisfied customers
I have a Sundance 880 Spa. On the control panel (left side)
I have a Sundance 880 Spa. On the control panel (left side) there is a flashing symbol that I believe indicates the filter. I just put a new filter in but I can't find anything that tells me what all … read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,735 satisfied customers
I have a 2010 Sundance series 880 Optima hot tub.I took the
I have a 2010 Sundance series 880 Optima hot tub.I took the filters out to clean them. After I put them back on, I got an error message. The message said Flo. I called the dealer where we got the tub.… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,735 satisfied customers
I have a cameo 800. I replaced a pump body and eveything was
I have a cameo 800. I replaced a pump body and eveything was working fine for about a month. Today the flo code came on and the heater stopped working. The jets turn on and water flow is okay with the… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,154 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,735 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

375 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

Charles

Charles

Technician

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20 years experience

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

electrifier

electrifier

Elec Inspector, troubleshooter

12 satisfied customers

Electrical contractor and inspector 21 years experience with pools and spas

Fix my Pool and Spa

Fix my Pool and Spa

Owner / Technition

1,154 satisfied customers

Over 24 years in pool and spa service and construction

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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