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My spa is draining into the pool. Can you help me. No what…

Customer Question
My spa is draining...

My spa is draining into the pool

Contractor's Assistant: Who manufactured the spa?

Can you help me

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

No what can I do

Submitted: 2 months ago.Category: Pool and Spa
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Answered in 5 minutes by:
5/26/2018
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 2 months ago
David Bowden
David Bowden, Pool and Spa Certified
Category: Pool and Spa
Satisfied Customers: 1,331
Experience: Owner at Floridaco
Verified

Hello and welcome to Just Answer… My name is ***** ***** allow me a few moments while I do some research, my recommendation will appear shortly.

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Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 2 months ago

This is normally caused by the balancing valve not being set in the correct position which will either overfill or drain the spa.

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Customer reply replied 2 months ago
how do I find this balancing valve
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 2 months ago

It depends on your equipment and when the pool and spa were installed. You may find it near the pump and filter. It is not uncommon for it to get bumped by accident or not reset correctly during recent pool service.

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Customer reply replied 2 months ago
I will contact you in a minute
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 2 months ago

Okay

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Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 2 months ago

If you are not sure you can upload a few photos showing the equipment and pipes and I can point you in the right direction

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Customer reply replied 2 months ago
I will try
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 2 months ago

Okay

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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