Pool and Spa

Questions about pool repair? Ask an Expert online.

Ask an Expert,
Get an Answer ASAP!

My pool heater is not working and is displaying the message…

Customer Question
My pool heater is not...
My pool heater is not working and is displaying the message - Check Aux Monitor..... Is it fixable?
Submitted: 4 months ago.Category: Pool and Spa
Show More
Show Less
Ask Your Own Pool and Spa Question
Answered in 39 minutes by:
3/30/2018
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 4 months ago
David Bowden
David Bowden, Pool and Spa Certified
Category: Pool and Spa
Satisfied Customers: 1,325
Experience: Owner at Floridaco
Verified

Hello and welcome to Just Answer… My name is ***** ***** allow me a few moments while I do some research, my recommendation will appear shortly.

Ask Your Own Pool and Spa Question
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 4 months ago

What is the make and model of the pool heater?

Ask Your Own Pool and Spa Question
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 4 months ago

Greetings… Just following up to see if you were still needing some help answering your question?

Thanks,

Dave

Ask Your Own Pool and Spa Question
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 4 months ago

Hello... I would very much appreciate if you can take a few moments and reply to this email and let me know if you still require assistance, or should I proceed forward to closing out this question since it has been open for so long.

Thank you,

Dave

Ask Your Own Pool and Spa Question
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 4 months ago

I was reviewing my open questions list and noticed this one has not been answered or replied to. Did you still need help with it or should it go back to customer service for proper processing?

Ask Your Own Pool and Spa Question
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 3 months ago

Hello...

I am not sure if you have been receiving my follow up messages regarding this question however, if you would be so kind as to please respond and let me know if the information I provided initially was helpful or if you still require some assistance, I would sincerely ***** ***** that way I can either continue helping you or forward this to customer support for further processing.

Thank you very much,

Dave

Ask Your Own Pool and Spa Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a pool and spa expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask poolguy810 Your Own Question
poolguy810
poolguy810
poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1,675
1,675 Satisfied Customers
Experience: Servicing pools and all brands of spas for over 28 years.

poolguy810 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

< Previous | Next >

Related Pool and Spa Questions
Aux dv.2 open error on a lochinvar pool heater... how can I
Aux dv.2 open error on a lochinvar pool heater... how can I resolve... … read more
canuck the pro
canuck the pro
281 satisfied customers
I have a Hayward H400IDL2 pool heater. The display on the
Hi, I have a Hayward H400IDL2 pool heater. The display on the keypad panel displays intermittently, usually not at all. Touch buttons work and other lights - standby, pool, spa, service and heat all w… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I just opened my pool. I have a Hayward pool heater seriesH,
I just opened my pool. I have a Hayward pool heater seriesH … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
My Sta-Rite Pool and Spa heater stopped turning on. It's an
Hi, my Sta-Rite Pool and Spa heater stopped turning on. … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a new Zodiac Aqualink Z4 that i just installed for my
I have a new Zodiac Aqualink Z4 that i just installed for my new pool/spa. The supplier sold me the pool only version and i have allready installed it. Do you know if i can convert to the pool/spa com… read more
Poolservice123
Poolservice123
Owner
196 satisfied customers
Getting a clogged filter message on my rapacious pool
Getting a clogged filter message on my rapacious pool heater. The hater does not have a filter … read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
234 satisfied customers
We purchased a home with a Jandy Aqualink8 system installed
We purchased a home with a Jandy Aqualink8 system installed in the late 1990's. System worked last season after we figured it out. Pool opened yesterday and now control panel reads only "TI" and is no… read more
Poolservice123
Poolservice123
Owner
196 satisfied customers
My new home came with a pool/spa that has a Goldline control.
My new home came with a pool/spa that has a Goldline control. The lights in the pool and spa have a Color Wheel option. I prefer to just have the white lights on. I cannot get the color wheel to stop … read more
Poolservice123
Poolservice123
Owner
196 satisfied customers
Our Agualink RS4 has an issue I can't resolve. First we use
Our Agualink RS4 has an issue I can't resolve. First we use a variable speed pump and Aux 3 is used to engage the higher speed. When we have manually turned on Pump, Spa, Aux 3 and Spa Heater, when th… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have Max E Therm pool heater. Shuts off after running for
I have Max E Therm pool heater. Shuts off after running for few minutes. It was working fine as of yesterday. Just started shutting off today.… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have hayward command 4 and both pool and spa --- and during
I have hayward command 4 and both pool and spa --- and during freeze protection the valves turn automatically to alternate between pool and spa every thirty min --- but for some reason tonight it is s… read more
Expert
Expert
I have the LRZ400ep pool heater that won't fire. It's tied
Hi, I have the LRZ400ep pool heater that won't fire. It's tied to a aqua link RS6 controller. The read out on the controller reads out "water sensor opened". The display on the heater reads " Remote T… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
234 satisfied customers
I have a pro logic pl-p-4 system. When pressing filter button
I have a pro logic pl-p-4 system. When pressing 'filter' button to activate the pool pump the pump will not turn on. I read 240 v at pump breaker and on supply side of contactor. ON the low voltage si… read more
answersmadeeasy
answersmadeeasy
Pool Technician
13 satisfied customers
I am getting a 660 display with service heater message, van
I am getting a 660 display with service heater message, van I bypass to heat the pool. Heater is less than 1 year old?… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I have an aqUaloguc pool controller. The spa/filter and heater
I have an aqUaloguc pool controller. The spa/filter and heater have started cutting off in 15 min with the error message of no flow. any idea what is wrong?… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
234 satisfied customers
Raypak Tech, I attempted to turn on my pool heater. One
Raypak Tech, I attempted to turn on my pool heater. One of my kids shut off the gas supply to my Raypak 2100 Pool Heater. I then received this error message on the heater display ( ROL pool "service" … read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
My pool heater is displaying the message water flow lockout .
My pool heater is displaying the message "water flow lockout". I have no idea what this means. Thank you in advance for your help… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
My aquatherm heater displays an HP error message. Ive turned
My aquatherm heater displays an HP error message. I've turned it on and off a few times, and it resets and starts up just fine and a few minutes later, the HP message comes up again. I understand that… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x