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We had an electrical surge and hot tub stopped working.
We had an electrical surge and hot tub stopped working. Electricity is fixed, is there a reset button ?? … read more
Cole
Cole
Sales/Purchasing/Support Manager
High School or GED
26 satisfied customers
I have an Artesian Captiva spa that has suddenly started
Hi, I have an Artesian Captiva spa that has suddenly started showing the DrY code. I have removed filters and turned it off at the mains and restarted without the filters but it is still showing the e… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
My artesian spa keeps tripping the breaker. It is an
the last time we used it, it shut down due to dry heater warning. a couple days after that i shut the power off to it, drained it changed both filters and refilled it. when I turned the power back on it keep tripping the breaker immediately.… read more
David Bowden
David Bowden
Pool and Spa Certified
1,821 satisfied customers
I just bought a house and it has a artesian island series
I just bought a house and it has a artesian island series hot tub that came with it. I don't have a manual and I need to know how much water it holds so I can provide that info to our local spa guy so… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
4,028 satisfied customers
Tech service on my dove canyon artesian spa indicates calcium
Tech service on my dove canyon artesian spa indicates calcium buikdup affecting heater sensing and thus heater does not stay on. was told the calcium causing the heater to overheat thus auto shits dow… read more
tomen99
tomen99
112 satisfied customers
I have a artesian st lucia 2010 spa pump will not run at all
i have a artesian st lucia 2010 spa pump will not run at all when heater on so overheating and cuting out pumps and blowers ect all working fine when disconect heater but pump will not work with heate… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
just moved our hot tub, a 2011 dove canyon to a new location.
Hi just moved our hot tub, a 2011 dove canyon to a new location. Want to give it a good cleaning. Removed filters and filled hot tub. The plan was to fill, heat it up and use a product called spa purg… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,135 satisfied customers
Hello - I have an Artesian Grand Cayman hot tub. My issues
Hello - I have an Artesian Grand Cayman hot tub. My issues are that my hot tub will overheat and throw a FLO error and it also appears that I have a leak under the hot tub directly under where the fil… read more
Expert
Expert
Hi I have a Sundance Optima spa. I just recently had the flow
Hi I have a Sundance Optima spa. I just recently had the flow switch replaced due to major leak. The hot tub now is almost continually running. Last week the message was OH (overheated and the temp wa… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
HiI have a hot tub from Pacific HotTubs. I bought it in Iceland
Hi I have a hot tub from Pacific HotTubs. I bought it in Iceland in the year 2006. Last year it started showing an error code HL. I was told that it I should replace the circuit board. I was traveling… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
i have a 2005 or 2006 island hot tub (made by artesian) cant
i have a 2005 or 2006 island hot tub (made by artesian) can't get temperature to go over 80 degrees. kids played with setting and not sure what they did. i know heating elemenet is working because it … read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I have a Balboa Hot tub that consistantly has the "FL" error
I have a Balboa Hot tub that consistantly has the "FL" error code. If I touch the positive wire on the pressure switch, the pump will start up and the heater works for a little while. It may last for … read more
Poolservice123
Poolservice123
Owner
Associate Degree
489 satisfied customers
I have 2006 prodegy hot spring spa that I just replaced with
I have 2006 prodegy hot spring spa that I just replaced with heating element in. I filled it up with water and plugged it in. The red "power" light comes on and is solid for about 20-30 seconds and th… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
Our 880 series Optima has a clean and relatively new filter
Our 880 series Optima has a clean and relatively new filter and still will not run. Control panel reads FLO2. Have already removed the filter waited 30 mins and then tried to re-start and did not expe… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
Hi, I having issues with the hot tub again. I went out to check
Hi, I having issues with the hot tub again. I went out to check on it and it was empty. Its an Artesian Platnum Elite. It has an error message rHHL ? I am refilling it but wondering what rhhl means… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I have a Cal Spas, purchased in 2006. I drained my hot tub
I have a Cal Spas, purchased in 2006. I drained my hot tub for the summer and just refilled Saturday. I always remove air from system after a refill. The motors work, but my Heat light does not come o… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
Yes I am in process of building my ingroud cement/plaster 9
Yes I am in process of building my ingroud cement/plaster 9 feet by 17 foot exercise and evening soaking pool. We have 160 sq feet of surface area and about 5000 gallons 1. I plan on heating this ingr… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,135 satisfied customers
I have an Artesian Spas (Antigua). I have a constant FLC code
I have an Artesian Spas (Antigua). I have a constant FLC code error.. It is NOT heating up... What should I do?… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,135 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

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owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

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spaman101

spaman101

spa/hot tub technician

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Charles

Charles

Technician

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Poolscaper

Poolscaper

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I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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