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Freeze pumps are working but must have frozen line

Customer Question
Freeze pumps are working...

Freeze pumps are working but must have frozen line somewhere. should I turn on pool heat??

Contractor's Assistant: Who manufactured the pool?

Zodiak

Contractor's Assistant: Do you plan on doing the work yourself?

Yes as emergency

Submitted: 7 months ago.Category: Pool and Spa
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Answered in 2 hours by:
1/1/2018
Pool and Spa Expert: Fix my Pool and Spa, Owner / Technition replied 7 months ago
Fix my Pool and Spa
Fix my Pool and Spa, Owner / Technition
Category: Pool and Spa
Satisfied Customers: 1,129
Experience: Over 24 years in pool and spa service and construction
Verified

If you are in a cold climate like I am then it is normal for the freeze protection to come on in a pool spa combo set up, there is an air sensor that kicks on freeze protection if the air temp gets below 30 degrees. If this is a portable self contained spa then the heater is not operating and you need to get it running and or place a portable heater inside the cabinet to thaw out the plumbing then get spa heating as soon as you can.

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Fix my Pool and Spa, Owner / Technition
Category: Pool and Spa
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