Pool and Spa

Questions about pool repair? Ask an Expert online.

Ask an Expert,
Get an Answer ASAP!

We need a service company Our spa says pump is dry and we…

Customer Question
We need a service...

We need a service company Our spa says pump is dry and we tried to bleed the line, etc but it will not heat water and its already 48 degrees in the spa

Contractor's Assistant: Who manufactured the spa?

Master Twilight

Contractor's Assistant: Do you plan on doing the work yourself?

Only is we can

Contractor's Assistant: Anything else we should know to help you best?

Winter storm is coming here in Wallingford, PA 19086 where we liev

Submitted: 7 months ago.Category: Pool and Spa
Show More
Show Less
Ask Your Own Pool and Spa Question
Answered in 21 hours by:
12/30/2017
Pool and Spa Expert: Fix my Pool and Spa, Owner / Technition replied 7 months ago
Fix my Pool and Spa
Fix my Pool and Spa, Owner / Technition
Category: Pool and Spa
Satisfied Customers: 1,129
Experience: Over 24 years in pool and spa service and construction
Verified

Is the pump that feeds water to the heater housing running? If it has good water flow then you need to check the pressure/Flow switch as it may be bad and not closing to allow power to get to heater.

Ask Your Own Pool and Spa Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a pool and spa expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Fix my Pool and Spa Your Own Question
Fix my Pool and Spa
Fix my Pool and Spa
Fix my Pool and Spa, Owner / Technition
Category: Pool and Spa
Satisfied Customers: 1,129
1,129 Satisfied Customers
Experience: Over 24 years in pool and spa service and construction

Fix my Pool and Spa is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

< Previous | Next >

Related Pool and Spa Questions
I have a 3 seater, 271 gal capacity, 2015 Master Spa
I have a 3 seater, 271 gal capacity, 2015 Master Spa Twilight, model 240. I like to use it during the winter. My spa was running during a sub zero week. The heaters were working well, then something m… read more
David Bowden
David Bowden
Owner
1,319 satisfied customers
We have a problem with our Calspa CVX-748P Victory Xtreme
We have a problem with our Calspa CVX-748P Victory Xtreme from 2007.The display shows HH. We have tried a number of restarts.I have noted that Pump 2 always seems to pump some air even when the valves… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,129 satisfied customers
My twilight spa is leaking, I can't figure out why, I bought
My twilight spa is leaking, I can't figure out why … read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,129 satisfied customers
My code on the master spa twilight 7.2 is saying ecn or
my code on the master spa twilight 7.2 is saying ecn or economy code how do i reset this code … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,363 satisfied customers
My jets aren't blowing hard enough but the blower is too
My jets aren't blowing hard enough but the blower is too hard … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,363 satisfied customers
We just acquired a master spa twilight series spa from my
We just acquired a master spa twilight series spa from my sister in law. We had to do some minor repairs to include replacing the circulation pump. After we replaced that things were great. Last night… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a Master Spa Legned series and we replaced the
I have a Master Spa Legned series and we replaced the control board. The spa will not heat above about 70 degrees … read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,129 satisfied customers
My Master Spas Twilight Series spa displays a "dry" message.
My Master Spas Twilight Series spa displays a "dry" message. How do I reprime that pumps to get them working again? They will not turn on.… read more
The Pump Doctor
The Pump Doctor
Technician
Associate Degree
2 satisfied customers
I have a Master Spa Twilight Series TS 7.2 seems to keep
Hello I have a Master Spa Twilight Series TS 7.2 seems to keep running the heater regardless of setting on "Rest" and temperature set to 60 degrees (low range). It still shows 102 degrees after 48 hou… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a Master spa twilight series 2012 model. The pumps
I have a Master spa twilight series 2012 model. The pumps won't turn on and the lid display says "drY". Does this mean the pumps are dry? I… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
234 satisfied customers
, We have a masterspa twilight series spa and have some
Hello, We have a masterspa twilight series spa and have some questions on some errors. We went to check our hottub b/c it's really cold here (teens). The water is in the 50s and we have been trying to… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
We had our spa on but our pump sounds like it is making a higher
We had our spa on but our pump sounds like it is making a higher pitch noise and it is tripping the circuit breaker. It is a master spas twilight series… read more
canuck the pro
canuck the pro
281 satisfied customers
I have a master spa, twilight series. The water level got low
I have a master spa, twilight series. The water level got low so the spa shut down I'm in the Midwest and it's below zero. We've filled the spa and loosened the union to relieve am potential air lock.… read more
Poolservice123
Poolservice123
Owner
196 satisfied customers
I am interested in purchasing a poll/spa heater and specifically
I am interested in purchasing a poll/spa heater and specifically the Raypak Pool Digital Heat Pump - Titanium Heat Exchanger - 117K BTUH Output (R6350ti-E). Is it suitable for the climate in Phoenix, … read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
We have a 2001 Master Spa Providence 1 pump system. We got
We have a 2001 Master Spa Providence 1 pump system. We got it going for the 1st time of the year yesterday and everything is working (heating up to 100 degrees, etc..) but the control panel is locked.… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
where is the pump located on the pinnacle dx5000? new spa
where is the pump located on the pinnacle dx5000? new spa - i need to bleed air? i keep getting HL, LF, dr codes. i opened panel below control and all i see is the heater. balboa vs series.… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
We have a Gulf Coast spa, which we estimate is approximately
We have a Gulf Coast spa, which we estimate is approximately 7 years old. (It was already installed when we purchased our home nearly four years ago.) We understand that the manufacturer is no longer … read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,129 satisfied customers
We purchased an emerald spa SS-3D from a friend (originally
We purchased an emerald spa SS-3D from a friend (originally purchased in 1998)...we bought a new control panel for it and got it working on Friday after checking all the fuses, bleeding the lines, etc… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,129 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x