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I drained my sundance hot tub without shutting it off and…

Customer Question
I drained my sundance...

I drained my sundance hot tub without shutting it off and now it has a flo message on the panel and it won't keep heat. Merry Christmas! Is it because the pump has air in it?

Contractor's Assistant: Who manufactured the hot tub?

Sundance

Contractor's Assistant: Do you plan on doing the work yourself?

I was trying to trouble shoot before i called someone. we had the pump replaced a couple months ago

Contractor's Assistant: Anything else we should know to help you best?

It held it's heat initially. i also can't find the mesh cover for the filter. Could it be in a tube clogging things?

Submitted: 7 months ago.Category: Pool and Spa
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Answered in 57 minutes by:
12/25/2017
Pool and Spa Expert: Home Guru, Handyman replied 7 months ago
Home Guru
Home Guru, Handyman
Category: Pool and Spa
Satisfied Customers: 18,747
Experience: Owner
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Pool and Spa Expert: Home Guru, Handyman replied 7 months ago

Did you fill it back up yet?

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Customer reply replied 7 months ago
all this happened after I had refilled the tub.
Pool and Spa Expert: Home Guru, Handyman replied 7 months ago

OK all you have to do is turn the power off to the whole thing at the breaker for 1 full minute and turn it back on and it should prime the pump again and work.

Merry Christmas....All I ask is please use the....FINISH BY RATING link at the top your page to select a 5 STAR RATING before leaving today....this is important for my status on the site plus without a rating I will receive ZERO credit(NO PAY) from the site for assisting you. Also rating now does not close the question out and you can come back anytime for FREE right here to me......Happy Holidays!

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Pool and Spa Expert: Home Guru, Handyman replied 7 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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