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Have an older Vita hottub that is not maintaining proper…

Customer Question
Have an older Vita...

Have an older Vita hottub that is not maintaining proper temps

Contractor's Assistant: Who manufactured the hot tub?

I have an operating manuel and the only thing I see is DM Industries, Miami Florida

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I already replaced the heating element a month ago....worked good for a couple of weeks and started acting up afterwards. Temp will only reach 75 degrees now.

Submitted: 4 months ago.Category: Pool and Spa
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Answered in 1 day by:
12/15/2017
Pool and Spa Expert: Cole, Salesman replied 4 months ago
Cole
Cole, Salesman
Category: Pool and Spa
Satisfied Customers: 24
Experience: tech support, purchasing and sales at my family owned business.
Verified

Hi there, I'm Cole. I see your asking about spas and I think I can help. I would tend to think you have a thermostat problem. do you know where the thermostat is located. its usually inserted into the element tube. the tube will usually have to probes going to it.. ones a high limit and ones the thermostat. there are also other styles but this is the most common. if you are unsure you could send me a picture of your control pack/heating unit..

also if this has the two probes coming from circuit board to this heating element tube one thing i like to do is remove both sensors off the board and clean the terminals up some.... sometimes that's all it takes.. otherwise we probably have a bad thermostat and if its the two sensor setup they usually want you to replace both the hi limit and the thermostat. let me know and i can walk you through it... if you have pictures of control unit along with make,model and serial. ill be glad to help

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Customer reply replied 4 months ago
Thanks for your reply! I will remove the access panel and send some pics. Hopefully it warms up weather wise!
Customer reply replied 4 months ago
Hi ...I removed the access panel today and took some pics. I did check the terminals from the heater and they look ok. Note I had not reconnected the heater wires before taking pics! I am not sure about the thermostat etc.Lee
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Customer reply replied 4 months ago
I started the spa back up after sending pics to you and it seems to be heating..highest temp had been 74 and only in short time it is 94! Did I mentioned that I put in a new heating core a couple months ago?Lee
Customer reply replied 4 months ago
Just got out of tub...it heated up to 102 with no problem. Will see tomorrow if it holds temp.
Customer reply replied 3 months ago
Well the tub worked ok for a few days and then went back to not heating up to desired temperature! Not sure what to do next??
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Category: Pool and Spa
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