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I have a Maxx hot tub. It somehow got into panel lock and I
I have a Maxx hot tub. It somehow got into panel lock and I can't get it out of it. … read more
David Bowden
David Bowden
Owner
1,664 satisfied customers
I had my hot tub turned off for the past month and then
I had my hot tub turned off for the past month and then drained and refilled it yesterday, cleaning the filter, when I turn it back on, the jets andmotor run, but it does not respond to my button pres… read more
Cole
Cole
Sales/Purchasing/Support Manager
High School or GED
26 satisfied customers
My hot tub is giving me messages like heater flow fail,
My hot tub is giving me messages like heater flow fail, heater may be dry. Purge air run pumps. This is a new hot tub less than a month old. I have followed the manual but no luck. Any suggestions. Th… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,134 satisfied customers
The house I bought has a Maax spa outside, installed in
The house I bought has a Maax spa outside, installed in 2013.. There is no owners manual. How do I turn the pump off so I have remove the filter, and drain the spa/ … read more
David Bowden
David Bowden
Owner
1,664 satisfied customers
I had my sun dance series 800 Marin hot tub shut off for a
I had my sun dance series 800 Marin hot tub shut off for a couple years because heater container had top blown apart and I just got new one put on. I started tub and the personal jets immediately kick… read more
David Bowden
David Bowden
Owner
1,664 satisfied customers
We purchased our 311 maax spa on 11/25/15. We emptied the
We purchased our 311 maax spa on 11/25/15. We emptied the water and cleaned out the filter, and shut the power off. The next day we started the spa up again after filling with clean water. However, si… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,927 satisfied customers
I have a 2002 tiger river spa siberian L. I cleaned my tub 4
I have a 2002 tiger river spa siberian L. I cleaned my tub 4 weeks ago and refilled it twice to make sure no residual cleaner was left. The spa worked great and used it twice. When I went to use it th… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,927 satisfied customers
Our hot tub is not heating. We are not getting any error codes.
Our hot tub is not heating. We are not getting any error codes. When we hold down the filter button to get the heater to run, both the filter and heater lights come on, however, the filter/heater do n… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I have a hot tub dynasty, the power some how shut off on it,
I have a hot tub dynasty, the power some how shut off on it, the temp of the water is 75 but the motor just hums does that mean that the pipes that have water in them froze and wont run through?? the … read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I have a ThermoSpa Concord hot tub. Recently I discovered the
I have a ThermoSpa Concord hot tub. Recently I discovered the water temp had dropped to 37 degrees and the breaker had tripped. I reset the breaker but the temperature control panel just blinked. Now … read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I have a in ground hot tub & pool combination where the water
I have a in ground hot tub & pool combination where the water from the hot tub overflows into the pool (waterfall). Recently when I turn the pool to SPA mode, it empties all the hot tub water into the… read more
TheHouseDoctorJA
TheHouseDoctorJA
14 satisfied customers
I have a 575 wet model platinum hydropool hot tub. Went to
I have a 575 wet model platinum hydropool hot tub. Went to check on the hot tub and it was blinking OHH. I followed the instructions in the manual and couldn't get it to reset. I ended up getting two … read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
I have a sweetwater spa model LX-10 heater that turns on,
I have a sweetwater spa model LX-10 heater that turns on, shows 65 degree temp, then shuts off as if there is a short. I looked at the motherboard and there is no sign of bad circuitry. History: the "… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
i have a 2003 sundance optima hot tub. when heater is activated
i have a 2003 sundance optima hot tub. when heater is activated circulation pump runs. everything works when temp is reched heater shuts down cir pump runs 30 seconds shuts down then display shows flo… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
My HOT TUB starts every 5 minutes during a 24 hour period.
My HOT TUB starts every 5 minutes during a 24 hour period. It is set at 101 degrees and I located in a fridgid area. Something sems wrong. I believe there should be range that the tum drops down to, s… read more
tomen99
tomen99
112 satisfied customers
Hello, I have a Sundance Spa 780 (Cayman). I just drained
Hello, I have a Sundance Spa 780 (Cayman). I just drained & cleaned my hot tub, refilled it following manual instructions. When I turned the power back on, the control panel lights came on, it flashed… read more
spaman101
spaman101
spa/hot tub technician
125 satisfied customers
We have a Vita Spa LC500 purchased in 1999. We run it in the
We have a Vita Spa LC500 purchased in 1999. We run it in the winter only and with two repairs it has preformed great. In 2010 we did not fill or run it at all - the first time since we purchased it. T… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
my cal spa hot tub will not run properly pump starts then stop
my cal spa hot tub will not run properly pump starts then stop every 5to 10 seconds light will not come on in tub new bulb fitted still not working and the safety suction light is on please can you he… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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