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Put in a new pump for my hot tub and I hear a click sound…

Customer Question
Put in a new...

Put in a new pump for my hot tub and I hear a click sound but it doesn't come on

Contractor's Assistant: Who manufactured the hot tub?

Viking spas

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Contractor's Assistant: Anything else we should know to help you best?

My second pump works fine.

Submitted: 7 months ago.Category: Pool and Spa
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Answered in 20 hours by:
11/28/2017
Pool and Spa Expert: Fix my Pool and Spa, Owner / Technition replied 7 months ago
Fix my Pool and Spa
Fix my Pool and Spa, Owner / Technition
Category: Pool and Spa
Satisfied Customers: 1,129
Experience: Over 24 years in pool and spa service and construction
Verified

You need to test voltage at the back of the motor where plug wires go into motor, if you have 220 volts across the two hot leads then the motor is defective. If you have no voltage then you need to check the circuit board relay to see if the board is sending voltage out. The click you hear is the relay closing and it should be sending power out to motor.

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Fix my Pool and Spa, Owner / Technition
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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