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My jandy heat pump is an ae-ti, the menu on the unit is stuck
My jandy heat pump is an ae-ti, the menu on the unit is stuck on "universal controller UI Fw Rev: 1.7"..??… read more
tomen99
tomen99
112 satisfied customers
I have a Jandy aqua link power control board and a aqua link
I have a Jandy aqua link power control board and a aqua link RS8 controller, spa side controller, and a iaqualink. At random times the spa heater comes and stays on along with the pool cleaner pump cy… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,892 satisfied customers
I just added a Hayward Echostar variable speed pump
I just added a Hayward Echostar variable speed pump (SP3400VSP) to my Jandy iaqualink rs8 rev R controller. Everything works except the RS 485 com link doesn't recognize the pump so I have to use the … read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,892 satisfied customers
Our Jandy Aqualink RS control panel is periodically lighting
Our Jandy Aqualink RS control panel is periodically lighting up all buttons and showing the following on the screen: "6522 REV HH" and "6700 REV C". This happened when the pump was off and this mornin… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,892 satisfied customers
I have a Solana 2 person TX spa and it will only warm to approx,
I have a Solana 2 person TX spa and it will only warm to approx, 95 degrees even with the control pad asking for 104. do the heaters get weak over time or do i maybe have a different problem?… read more
Mike R.
Mike R.
3,031 satisfied customers
Where do I connect the power (240) and remote control wires
Where do I connect the power (240) and remote control wires from my new Legacy LRZ to my Aqualink RS control box? I'm replacing an Lite 2 (LG - no high voltage).… read more
poolofficial
poolofficial
Business Owner
135 satisfied customers
I have a Jandy LT-400 Pool Heater. I am getting an AGL and
I have a Jandy LT-400 Pool Heater. I am getting an AGL and Service light whenever I try to heat the Spa that water falls into the pool. I had a Gas Guy come out and he replaced the gas regulator and v… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I have a Jandy Aqualink RS8 pool/spa controller. All the lights
I have a Jandy Aqualink RS8 pool/spa controller. All the lights are lit and the display reads "6700 Rev C". I've read that this could be anything from faulty communications to a bad board. Where shoul… read more
poolofficial
poolofficial
Business Owner
135 satisfied customers
I have a new LXI heater. When I turn on power to the unit,
I have a new LXI heater. When I turn on power to the unit, the control panel displays "universal controller. UI FW Rev: 1.8". That display is not going away. Jim Benke… read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
We had out pool completely redone last summer. We have all
We had out pool completely redone last summer. We have all new Jandy Equipment, Salt Filter, Pump, Heater, Remote Control, JXXXXX XXXXXghts, everything. Our 4th, that's right 4th pump has just gone ou… read more
Poolservice123
Poolservice123
Owner
Associate Degree
489 satisfied customers
Hi I have just replaced my Compool LX3800 controller box with
Hi I have just replaced my Compool LX3800 controller box with the new Jandy AquaPure RS8 (including the AquaLink RS control board upgrade installed). I also installed the Jandy Salt Cell inline where … read more
poolofficial
poolofficial
Business Owner
135 satisfied customers
I have 2 Pentar Master temp 250 heaters one for my pool and
I have 2 Pentar Master temp 250 heaters one for my pool and one for the spa. These are controlled with Jandy controls. One control hardwired to the wall in the house and one on the computer which I ac… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I am interested in replacing my six year old JXXXXX XXXXXte2 LJ
I am interested in replacing my six year old JXXXXX XXXXXte2 LJ pool heater. It still works but ten months ago the computer screen went out and it is all done now by guess work. The heater is used thr… read more
AmazingPools
AmazingPools
President
Associate Degree
5 satisfied customers
I am looking for a Jandy salt water replacement cell that is
I am looking for a Jandy salt water replacement cell that is about 8 years old looks like the model # XXXXX XXXXX Rev A .... any idea where I can purchase one?… read more
poolofficial
poolofficial
Business Owner
135 satisfied customers
i bought a new jandy 350000 btu natural gas heater in August
i bought a new jandy 350000 btu natural gas heater in August 2010. hooked it up and it worked fine for the rest of august and sept. took cover off the pool and turned the filter on and water gushed ou… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I have a Tele Laars XL-2 oil fired pool heater (yep, still
I have a Tele Laars XL-2 oil fired pool heater (yep, still works) Need to get it maintainenced, but all I get is someone trying to sel me a Propane Heater. Said there are no parts available. The pool … read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
We have a New (Basically New) Jandy HI-E2 Heater and it is
We have a New (Basically New) Jandy HI-E2 Heater and it is driving us NUTS! it works when it is warm out now (Like above 60ish) but only the fan works under that temp. We have had it looked at by my U… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
Last night after all was shut down, all lights on the Jandy
Last night after all was shut down, all lights on the Jandy unit became red and were continuously flashing with a message "6700 rev c" in the window. I could not turn the unit off or change the flashi… read more
PitschPlumbing
PitschPlumbing
master plumber
Master Plumber
185 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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