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The house I bought has a Maax spa outside, installed in

Customer Question
The house I bought...

The house I bought has a Maax spa outside, installed in 2013.. There is no owners manual. How do I turn the pump off so I have remove the filter, and drain the spa/

Contractor's Assistant: Who manufactured the spa?

The control panel says Maax

Contractor's Assistant: Do you plan on doing the work yourself?

I was planning on it. We have had a very hard time getting service from the company that installed the spa and the pool,

Contractor's Assistant: Anything else we should know to help you best?

I haven't been able to locate an owners manual on line that walks through the control panel and its functions.

Submitted: 6 months ago.Category: Pool and Spa
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Answered in 24 minutes by:
11/24/2017
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 6 months ago
David Bowden
David Bowden, Pool and Spa Certified
Category: Pool and Spa
Satisfied Customers: 988
Experience: Owner at Floridaco
Verified

Hello and welcome to Just Answer… My name is ***** ***** I will be assisting you today as well as providing a quick and straightforward solution to your specific question. Please allow me a few moments for some research and to confirm my recommendations, which will appear shortly.

In the meantime, if you have any more information you would like to add, ask additional questions, would like to make a comment, or would like to upload helpful photos, please use the reply box below. Thank you!

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Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 6 months ago

Here is a very good Maxx Spa troubleshooting guide to see if that helps. Normally the topside controller will have its own user manual. Maxx used Balboa or Gecko on a lot of their spas.

http://maax2010.covide.nl/cmsfile/15098

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Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 6 months ago

Here is a link for additional support on the controllers and systems.

http://maaxspa.com.au/support/

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Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 6 months ago

Greetings… Just following up to see if you were still needing some help answering your question?

Thanks,

Dave

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Customer reply replied 6 months ago
The first link you sent is not active and the second requires a 2 day wait time to get an answer.
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 6 months ago

O​k I will open the question up to other experts who may be able to assist you further, if they are unable and you would like to continue, just let me know and I will try to help resolve your issue.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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