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Garry, we have a Sundance Optima 850. The two stage pump
Hi Garry, we have a Sundance Optima 850. The two stage pump stopped working (the foot jets work fine but the second stage doesn't work. I think it's also the pump that runs when the heat cycle is goin… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
FL1 keeps flashing on my tango spa. I just put in a new
FL1 keeps flashing on my tango spa. I just put in a new filter and I think I got air in the line. I tried removing it and allowing air to escape but FL1 keeps flashing. Also tried opening opening mass… read more
Cole
Cole
Sales/Purchasing/Support Manager
High School or GED
26 satisfied customers
I have a Sundance Denali spa that was purchased in 2009. The
My name is Ken. I have a Sundance Denali spa that was purchased in 2009. The serial number is ***** There are three Sundance Directional Jets with faces. They are about 3.75 inches in diameter. The ri… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
I just refilled my Sundance Optima spa and everything seems
I just refilled my Sundance Optima spa and everything seems to be running but it is not heating. it is flashing a FLO and change filter. I just put in a new filter when I have refilled it and turned i… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,846 satisfied customers
I have a sweetwater spa do not know make/model (was included
I have a sweetwater spa do not know make/model (was included in lake cabin we recently bought). I was filling it up and turned it on before it was completely full. The pump ran for a moment, then made… read more
Poolservice123
Poolservice123
Owner
Associate Degree
489 satisfied customers
I'm trying to figure out why my spa is not heating. It's a
Hi, I'm trying to figure out why my spa is not heating. It's a 2006 Sundance Cayman. … read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
1,846 satisfied customers
We have the FL1 error. I have turned off the spa, removed
Customer: Hi. We have the FL1 error. I have turned off the spa, removed the filer, and restarted the spa (many times) and no change in the error code. The spa was working with an occasional FL1 error … read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
My filter doesn't seem to spin. How can I check it to see if
My filter doesn't seem to spin. How can I check it to see if it is working? I have a Sundance 780 series spa. I tried loosening and tightening the filter. It seemed to be working several months ago be… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
Sundance 780 Palmero. Came home today and it was dead. Found
Sundance 780 Palmero. Came home today and it was dead. Found that the fuse was gone. Replaced it. Now powers up but F1 error. Tried fixing potential airlock problem with garden hose. No dice. On power… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
i have a 2005 Sundance Bahia 780. I recently replaced the
i have a 2005 Sundance Bahia 780. I recently replaced the circuit board due to a blown heater control relay (this occured after getting the Watchdog Error code). The Spa ran fine for about 2 months. o… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
Hello I have a SunDance Palermo and my heater is not working
Hello I have a SunDance Palermo and my heater is not working . I have power into the control board and nothing coming out of it for the heater. J7 and J8 have power coming in and J9 and J10 have nothi… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
Im getting a flashing FL1 code on a Sundance Burlington spa.
I'm getting a flashing FL1 code on a Sundance Burlington spa. The filter is clean but the filter pump and heat won't activate. Can you advise?… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
Concerning A Sundance Spa Model LX-10 (Product #3-70-0310;My
Concerning A Sundance Spa Model LX-10 (Product #3-70-0310;My unit does not maintain the temperature, how do I go about checking what is wrong?… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
I have a Sundance Dover model. After (neighborhood) power
I have a Sundance Dover model. After (neighborhood) power outage, heater stopped heating. Error code "FL1" shows on display. I purgued lines of bubbles using garden hose. Cleaned filter. Checked flow … read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
I have a Sundance Spa 780 Series. It seems to be leaking, but
I have a Sundance Spa 780 Series. It seems to be leaking, but I have no idea where. I'm guessing from one of the jets, since it drained down to the level of the lower jets over the course of a week, a… read more
spaman101
spaman101
spa/hot tub technician
125 satisfied customers
Sundance 780. Contro; Panel displays ---. Upon power rest
Sundance 780. Contro; Panel displays ---. Upon power rest spa works then displays oh 117 but the water is not that temperature. What needs to be replaced?… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
Hello, my 2005 780 series Sundance palermos LED temperature
Hello, my 2005 780 series Sundance palermo's LED temperature display on the control panel is flashing very fast. There is no error code, the tub is still heating and the jets are working. Could this b… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
Our sundance hot tub will not come out of FL mode. We have
Our sundance hot tub will not come out of FL mode. We have changed the filters, water level is fine.… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

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owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

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spaman101

spaman101

spa/hot tub technician

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Charles

Charles

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20 years experience

Poolscaper

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I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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