Pool and Spa

Questions about pool repair? Ask an Expert online.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

How do I re set my Clear Ray indicator on my control panel…

How do I re...

How do I re set my Clear Ray indicator on my control panel Sundance Spa Cameo

Contractor's Assistant: Who manufactured the spa?

Sundance Spa Cameo 2016

Contractor's Assistant: Do you plan on doing the work yourself?

I just need to reset the time on the control panel does not require service just don't have the manual and don't know how to set the time or re set the clear ray bulb indicator.

Contractor's Assistant: Anything else we should know to help you best?

Just replaced the Clear Ray bulb with new and new filters and new water the app still indicates needs changing as does the dial on the outside of spa

Show More
Show Less
Ask Your Own Pool and Spa Question
Answered in 2 hours by:
11/20/2017
TheHotTubGuy
TheHotTubGuy, Hot tub service and repair.
Category: Pool and Spa
Satisfied Customers: 483
Experience: I have 20+yrs experience manufacturing, repairing, and field servicing most brands of hot tubs.
Verified

Hello. Well the good news is understand why you getting the clear ray message. The newer spas are very graphic. Rather than a long explanation, I am posting a link to your spa's manual. You can view it or download it for future use...I would download it and save it.

https://www.sundancespas.com/media/3512/6530-395c-rev-b-en-web.pdf

Just click on the link and it will take you directly to your manual. Pages 58-60 explain resetting the countdown clock for the ozone unit (clear ray). It expires yearly and resetting the countdown clock will solve your issue with the display.

I hope I have been helpful and answered your question today. A nice rating would be greatly appreciated, it is how I am paid for my time. Please respond if you have further questions on this issue. Thank you.

Ask Your Own Pool and Spa Question
Customer reply replied 8 months ago
Thank you for your prompt reply. My spa controls don’t look or act anything like the ones in that manual. I am still stumped. I bought this span in 2016.Frank

Okay. Is this it? Does the control pad on pg 22 match yours? This is the 2015 model...of course different from 2016.

Check out pg 58 for Clear Ray resetting.

I hope this solves it. Standing by if not. Thank you

TheHotTubGuy
TheHotTubGuy, Hot tub service and repair.
Category: Pool and Spa
Satisfied Customers: 483
Experience: I have 20+yrs experience manufacturing, repairing, and field servicing most brands of hot tubs.
Verified
TheHotTubGuy and 87 other Pool and Spa Specialists are ready to help you
Ask your own question now

Thank you for the rating and the bonus! Have a great day.

Ask Your Own Pool and Spa Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a pool and spa expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask TheHotTubGuy Your Own Question
TheHotTubGuy
TheHotTubGuy
TheHotTubGuy, Hot tub service and repair.
Category: Pool and Spa
Satisfied Customers: 483
483 Satisfied Customers
Experience: I have 20+yrs experience manufacturing, repairing, and field servicing most brands of hot tubs.

TheHotTubGuy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

184 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

< Previous | Next >

Related Pool and Spa Questions
I have a sundance cameo hot tub 880 series which I purchased
I have a sundance cameo hot tub 880 series which I purchased Dec 23, 2011 so I'm not certain if I have a 2011 or 2012 model. The problem is that I am trying to change the Clear ray UV bulb and I have … read more
David Bowden
David Bowden
Owner
1,169 satisfied customers
I have a J355 JACUZZI SPA i HAVE THE 616 ERROR CODE
hi i have a J355 JACUZZI SPA i HAVE THE 616 ERROR CODE FLASHING. i READ THAT MEANS I NEED TO CHANGE THE CLEARRAY BULB AND RESET THE TIMER. i CHECKED AND CONFIRMED I DO NOT HAVE THE CLEAR RAY SYSTEM I … read more
TheHotTubGuy
TheHotTubGuy
Hot tub service and repair.
483 satisfied customers
Have Sundance spa. Clear ray unit. Red light on but not
Clear ray unit. Red light on but green not showing on. … read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
I have a 1998 Sundance Cameo 850 with a small recirc pump. I
I have a 1998 Sundance Cameo 850 with a small recirc pump. I have had the tub since new and am very familiar with it. I believe the recirc pump is supposed to run 24/7. The problem I have had over the… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
I'm trying to troubleshoot a sundance spa. It's a Cameo from
i'm trying to troubleshoot a sundance spa. It's a Cameo from 2000. I get no display at all on the topside control panel. I've replaced the topside control panel and it still doesn't work. Can you help… read more
Poolservice123
Poolservice123
Owner
196 satisfied customers
I have a 20+ year old (~1994-1995)Sundance Cameo spa that is
I have a 20+ year old (~1994-1995)Sundance Cameo spa that is giving me the FLO alarm when the pump is on low speed, but goes away when I manually switch to high speed (with or without the filter in pl… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
I have a sundance yar old 880 capri and the replace bulb
I have a sundance yar old 880 capri and the replace bulb indicator displayed so I replaced the UV bulb yesterday. Now the external trouble shoot indicator light on the outside is not lighting up at al… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
Good morning, I have a Sundance cameo spa flashing fault code
Good morning, I have a Sundance cameo spa flashing fault code so1. What is this code signifying and can the spa be reset to clear it?… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
Area power went out 2/17/13. Believe my Cameo tub has been
Area power went out 2/17/13. Believe my Cameo tub has been off since then. Reset breaker and nothing happens. Is showing ---- on the control panel.… read more
aquaman
aquaman
Bachelor\u0027s Degree
57 satisfied customers
I have a 1997 Sundance Cameo spa with and 800 series topside
I have a 1997 Sundance Cameo spa with and 800 series topside control panel. The display is working but I'm not getting any response from the control panel buttons. Is it more likely I require a new to… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
Getting "FLO" message when only single speed pump activated.
Getting "FLO" message when only single speed pump activated. Jets work, not not suction in filter and heater is deactivated. 2 speed pump works and spa will heat from this postion. Just installed new … read more
Poolservice123
Poolservice123
Owner
196 satisfied customers
Hello, have a Sundance Cameo spa mfr 6/2000. Yesterday drained
Hello, have a Sundance Cameo spa mfr 6/2000. Yesterday drained and cleaned, followed with the following: Replaced the heater Refilled and restarted The spa was running, but the FLO code came on the co… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
Sundance Cameo 880 purchase new in 2009. One of my whirlpool
Sundance Cameo 880 purchase new in 2009. One of my whirlpool pumps only produces half power when the control is set to full power. When I reverse the control it produces full power to the other set of… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
have a 1995 Sundance Cameo and the control panel does not work.
have a 1995 Sundance Cameo and the control panel does not work. Spa comes on at the designated clock times.… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
I have a Sundance 880 Spa. On the control panel (left side)
I have a Sundance 880 Spa. On the control panel (left side) there is a flashing symbol that I believe indicates the filter. I just put a new filter in but I can't find anything that tells me what all … read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
My Coleman spas jets wont come on. The filter somes on every
My Coleman spa's jets won't come on. The filter somes on every afternoon and runs, but when I press the jets or anything on the control panel I get nothing. Is there a re-set button somewhere? How do … read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
I have a cameo spa by sundance and the re-circ pump keeps
I have a cameo spa by sundance and the re-circ pump keeps running even when the call for heat is off this is running my utility bills through the roof. HELP… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
I just got a 2006 Sundance Cameo from a neighbor. Filled it
I just got a 2006 Sundance Cameo from a neighbor. Filled it up with water, turned the breaker on and the pumps run and water shoots out of the top jets for about 10 secs and then it turns off with the… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x