Pool and Spa

Questions about pool repair? Ask an Expert online.

Ask an Expert,
Get an Answer ASAP!

G

Customer Question
G
Submitted: 8 months ago.Category: Pool and Spa
Ask Your Own Pool and Spa Question
Answered in 1 minute by:
11/12/2017
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 8 months ago
David Bowden
David Bowden, Pool and Spa Certified
Category: Pool and Spa
Satisfied Customers: 1,201
Experience: Owner at Floridaco
Verified

D​id you have a question I can assist you with? Nothing has appeared in the post.

Ask Your Own Pool and Spa Question
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 8 months ago

Greetings… Just following up to see if you were still needing some help answering your question? If this information was helpful you can close out this question simply by completing the rating questionnaire when prompted, however…

If you are still having problems that my response and recommendations were unable to resolve, just let me know and I will continue looking for another possible solution, however I do ask that you please do not complete the rating until I have had a chance to do some further research.

Thanks,

Dave

Ask Your Own Pool and Spa Question
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 7 months ago

I was reviewing my open questions list and noticed this one has not been answered or replied to. Did you still need help with it or should it go back to customer service for proper processing?

Ask Your Own Pool and Spa Question
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 7 months ago

Greetings… Just following up to see if you were still needing some help answering your question?

Thanks,

Dave

Ask Your Own Pool and Spa Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a pool and spa expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask poolguy810 Your Own Question
poolguy810
poolguy810
poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1,675
1,675 Satisfied Customers
Experience: Servicing pools and all brands of spas for over 28 years.

poolguy810 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

184 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

< Previous | Next >

Related Pool and Spa Questions
I have a 50A DP bkr with a N and G feeding a 50A DP bkr
Good morning. I have a 50A DP bkr with a N and G feeding a 50A DP bkr disconnect GFCI in line of sight, with N and G. … read more
David Bowden
David Bowden
Pool and Spa Certified
1,201 satisfied customers
I have a 2 speed pump that was controlled by a Blue Haven
I have a 2 speed pump that was controlled by a Blue Haven Smart Box that was supplied by Jandy to Blue Haven Pools in 1988. Due to a lightning power surge the smart box controiller is no longer functi… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a Master Spa LS 700, year 2000. It keeps blowing the
I have a Master Spa LS 700, year 2000. It keeps blowing the 30A time delay fuse. I know it's a pump motor drawing too many amps, but the fuse holder is melted & there's no label or markings on the hol… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I have an '07 Leisure Bay g 1.5. I opened the cover last night
I have an '07 Leisure Bay g 1.5. I opened the cover last night and the lights were on. I always shut them off after use. I pushed buttons to turn them off and the light buttons did nothing. All the ot… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Recently upgraded a rev G board using IQ20-RS iaqualink RS
recently upgraded a rev G board using IQ20-RS iaqualink RS 2.0. Everything worked great but never tested pool or spa heater until now. "spa heater" does not trigger the heater, however, pool heat does… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
•Just refilled my leisure bay spa G-3 series after being off
•Just refilled my leisure bay spa G-3 series and the control panel is reading 88:88 and it is not , Jets work. Have turned off the electricity several times to try and reboot the system but nothing ch… read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
Hi, Would you know how to connect 4 wire sytem to 2 3 wire
Hi, Would you know how to connect 4 wire sytem to 2 3 wire sytem I bought spa controller from USA came preset for 240V, however I am unable to get it going. Unit has 4 wires L1, N, G, L2 I have connec… read more
electrifier
electrifier
Owner - Contractor
Bachelor\u0027s Degree
1,610 satisfied customers
Just refilled my leisure bay spa G-3 series after being off
Just refilled my leisure bay spa G-3 series after being off for the summer and the control panel is reading 88:88 and it is not heating. Jets work. Have turned off the electricity several times to try… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
HI: My Jandy is saying General Fault. Actually... Aquapure
HI: My Jandy is saying General Fault. Actually... Aquapure at 15%, SALT at 2900PPM, check aquapure, General fault, filter pump. Does this mean my salt cell is damaged? or can it be fixed? Sharon G, Pa… read more
ThePoolTruth
ThePoolTruth
Hayward Technology Sales Specialist
Bachelor\u0027s Degree
31 satisfied customers
my line from my pump house was cut. That is to say the line
my line from my pump house was cut. That is to say the line from the Master controler to the house. It has 8 wires including a ground. looks to be 24 g. 1 white 1 blue 1 orange 1 green. then a combo o… read more
Charles
Charles
Technician
Bachelor's Degree
38 satisfied customers
A friend just got a used hot tub... The electrical panel is
A friend just got a used hot tub... The electrical panel is working, but the heather and the jets will not work, any ideas? It's a Hot Springs Grandee Model G… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I have Hot Springs Grandee Model G Spa USA manufacture. What
I have Hot Springs Grandee Model G Spa USA manufacture. What wiring modifications are required to comply with Australian power supplies… read more
spaman101
spaman101
spa/hot tub technician
125 satisfied customers
I have a Leisure Bay Niagra Grand G-2 Spa. The Drain/Fill
I have a Leisure Bay Niagra Grand G-2 Spa. The Drain/Fill Valve at the Bottom Corner is broken and I need to replace it but can't find the part. Any ideas where I can get it?… read more
spaman101
spaman101
spa/hot tub technician
125 satisfied customers
The chlorine reading for our 16,000 gal pool has been low lately
The chlorine reading for our 16,000 gal pool has been low lately so I decided to check the salt level. I have an Aquapur 1400 model # XXXXX The salinity reading was quite low so I added 3 40# XXXXX ac… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I have a 2006 Grandee (G). We just moved it and are filling
I have a 2006 Grandee (G). We just moved it and are filling it and setting it up. Somehow it is "stuck" in SPA Lock and pressing both (-) buttons simultaneously does not remove the "lock". Any suggest… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
Hayward pool pump RS1000. While running, water bubbles out
Hayward pool pump RS1000. While running, water bubbles out the top between the seal plate (spx3020E) and RS pump housing (rsx750a2). There is no water going past the seal assembly into motor. Have rep… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
My salt water system control board is sounding the alarm and
My salt water system control board is sounding the alarm and periodically showing "170". Is this the g/ml salt concentration? If so, this is incredibly high and may be due to my ignorance in adding sa… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I have a Jandy RS6 Control System the main control board went
I have a Jandy RS6 Control System the main control board went out it is a 6476-G assembly with PPB chip without REV I mm xxxxx something How do I know which part I need to replace it?… read more
PitschPlumbing
PitschPlumbing
master plumber
Master Plumber
184 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x