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My Hayward hot tub is showing a code of AO - I'm in the

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my Hayward hot tub is...
my Hayward hot tub is showing a code of AO - I'm in the Houston area and have been told on the phone I need a whole new hot tub ( just put it in a couple years ago) It did not flood in my back yeard, but got over 30 inches of rain. Can you give me some advice?
JA: Who manufactured the hot tub?
Customer: Hayward
JA: Do you plan on doing the work yourself?
Customer: Hayward - no on me doing the work.
JA: Anything else we should know to help you best?
Customer: nope
Submitted: 1 month ago.Category: Pool and Spa
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Answered in 13 hours by:
10/18/2017
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 1 month ago
David Bowden
David Bowden, Pool and Spa Certified
Category: Pool and Spa
Satisfied Customers: 326
Experience: Owner at Floridaco
Verified

N​ot sure why they told you to replace you're spa, must have been trying to sell you a new one? Anyway the AO error code is for the auxiliary components overheating. This may be due to pumps collecting water internally. With 30" of rain even if they didn't get wet the amount of moisture in the air may have made them sweat. You might try disconnecting the secondary pump and see if the error goes away, if so that will narrow down where the problem is and you can have a local service provider make the necessary repairs.

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Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 1 month ago

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Please note that there is only do so much I can do from my computer and I may not be able to help you resolve or fix this problem, especially if it becomes apparent that a qualified service provider should be contacted to perform additional testing, diagnosing, troubleshooting, and has the required tools to make the necessary repairs. I appreciate your understanding and cooperation of these requests.

If you have any additional information you would like to add, just let me know and I will see if I can locate some more solutions to this question.

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David Bowden
David Bowden
David Bowden, Pool and Spa Certified
Category: Pool and Spa
Satisfied Customers: 326
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Experience: Owner at Floridaco

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