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Our hot tub is turned down to 80 but is still heating up to…

Our hot tub is...

Our hot tub is turned down to 80 but is still heating up to 102-106? It's cold out

Contractor's Assistant: Who manufactured the hot tub?

Catalina

Contractor's Assistant: Do you plan on doing the work yourself?

Ummm I think it depends on the problem

Contractor's Assistant: Anything else we should know to help you best?

Not that I can think of. It's baffling and I'm worried it's running our power bill through the roof

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Answered in 10 hours by:
10/18/2017
David Bowden
David Bowden, Pool and Spa Certified
Category: Pool and Spa
Satisfied Customers: 985
Experience: Owner at Floridaco
Verified

Y​es it is very baffling at times not to mention expensive. Chances are it could be a few things. I would check to make sure you do not have a stuck button somewhere, or a stuck relay, then I would look to see if a sensor is causing the problem, then I would make sure I don't have a communication error between the topside control and circuit board.

You can troubleshoot these areas and possibly narrow down the cause. For instance if you disconnect the top side control but the heater still won't shut off, then a relay is probable, as that would eliminate any problems with the top side controller or communication errors. Bypassing a sensor will also isolate if the sensor is faulty or not.

If you can eliminate the possibilities, you can then better determine how to resolve the problem.

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If you have any additional information you would like to add, just let me know and I will see if I can locate some more solutions to this question.

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Customer reply replied 8 months ago
Thank you David. I will look at those troubleshooting methods tomorrow. I'm not sure where to start on doing them. I will let you know how it goes.

You are welcome hopefully it will be something simple to fix.

David Bowden
David Bowden, Pool and Spa Certified
Category: Pool and Spa
Satisfied Customers: 985
Experience: Owner at Floridaco
Verified
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