Pool and Spa

Questions about pool repair? Ask an Expert online.

Ask an Expert,
Get an Answer ASAP!

I friend of mine gave me an old sunrise spa. She said it…

Customer Question
Hi I friend of...

Hi I friend of mine gave me an old sunrise spa

Contractor's Assistant: Who manufactured the spa?

She said it worked we hooked it up

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

The pumps not working

Submitted: 7 months ago.Category: Pool and Spa
Show More
Show Less
Ask Your Own Pool and Spa Question
Customer reply replied 7 months ago
The light works
The circ pump seems to be making a vibration but theres no noise.
Answered in 5 hours by:
10/5/2017
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 7 months ago
David Bowden
David Bowden, Pool and Spa Certified
Category: Pool and Spa
Satisfied Customers: 856
Experience: Owner at Floridaco
Verified

Sounds like a relay issue or not getting the proper voltage, or a stuck impeller. You may need to remove the pump and make sure the impeller turns freely. If so then then problem is most likely electrical and will require further troubleshooting.

Ask Your Own Pool and Spa Question
Pool and Spa Expert: David Bowden, Pool and Spa Certified replied 7 months ago

Hello… Thank you for using Just Answer, my name is ***** ***** I will be assisting you today as well as trying to find a quick and simple solution to your specific question.

All my responses are designed to be helpful, insightful, and any guidance or suggestions are based from the information that you have provided on your post above, with the intent of trying to save you time, money, and headaches.

I have found in many cases it has always been better if we can establish an effective way of communicating, since either of us may have some additional information or questions that may be necessary in resolving the problem you are experiencing, also uploading clear photos will greatly help us both.

After I have completed my research and provided my response to your question, all I ask in return is that you quickly and favorably complete the 5 Star Rating when it appears, so I may receive full credit for my answer, advice, and recommendations.

However, if you feel I have not been very helpful or the answer I provided was not what you were expecting, then please DO NOT RATE ME BAD OR POORLY (1 or 2 stars), it is best for both of us if you just ask me again to continue looking for more information or another possible solution. If I am unable to provide a better response, I can OPT OUT of your question, which will open it up for another expert that might be able to provide more assistance on this issue. Keep in mind that once I have been rated, it does not end our conversation. You can always come back later and ask me a follow up question, if you believe it has relevance on this issue. I appreciate your understanding and cooperation of this request.

Please note that there is only do so much I can do from my computer and I may not be able to help you resolve or fix this problem, especially if it becomes apparent that a qualified service provider should be contacted to perform additional testing, diagnosing, troubleshooting, and has the required tools to make the necessary repairs.

Is there any additional information you would like to add that was not mentioned before?

Ask Your Own Pool and Spa Question
Was this answer helpful?
Ask David Bowden Your Own Question
David Bowden
David Bowden
David Bowden, Pool and Spa Certified
Category: Pool and Spa
Satisfied Customers: 856
856 Satisfied Customers
Experience: Owner at Floridaco

David Bowden is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

309 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

184 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

< Previous | Next >

Related Pool and Spa Questions
Sns code showing and pool heater won't fire. 2 days since
Sns code showing and pool heater won't fire. JA: I'll do all I can to help. How long have you been dealing with this? Customer: 2 days since pool opening. JA: Do you plan on doing the work yourself? C… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
We bought a used pool without assembly instructions. Is
We bought a used pool without assembly instructions. Is there a way to tell what kind of pool it is so we can search for assembly book? … read more
David Bowden
David Bowden
Pool and Spa Certified
856 satisfied customers
We have a Grand Cayman model with a model Milennia PRV21
We have a Grand Cayman model with a model Milennia PRV21 stereo. … read more
Harry
Harry
1,701 satisfied customers
The threads on our filter drain plug are stripped ....
the threads on our filter drain plug are stripped .... causing the cap to not stay on or seal. any recommendations other than buying a new filter? the drain is molded onto the filter. … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,240 satisfied customers
I'm extremely frustrated with our pool service company.. i
I'm extremely frustrated with our pool service company.. i live in SD...EVERY spring when they open, it's awful and it's takes weeks for them to clear it up at an astronomical expense! … read more
David Bowden
David Bowden
Pool and Spa Certified
856 satisfied customers
My Hayward pool ec500 is making a hissing noise from the top
My Hayward pool ec500 is making a hissing noise from the top of the filter and is leaking out from the top gasket. … read more
David Bowden
David Bowden
Pool and Spa Certified
856 satisfied customers
Who can i call to have my teledyne laars model lld325n pool
who can i call to have my teledyne laars model lld325n pool heater checked'we are near fresno ca call marvin just(###) ###-####… read more
David Bowden
David Bowden
Pool and Spa Certified
856 satisfied customers
I have a Cal Spa and when i hit the button to turn on the
I have a Cal Spa and when i hit the button to turn on the jets they will run for about 2 seconds then stop running. any suggestions to what might be causing this … read more
Bill
Bill
Service Mgr
100 satisfied customers
When turning hot tub on it goes through the prime cycle,
When turning hot tub on it goes through the prime cycle, displays the water temp and then tries to turn on pump 1, then pump 2 but both just click. the heater lamp is on trying to get to high temp but… read more
Bill
Bill
Service Mgr
100 satisfied customers
After opening the pump for the summer and the value was
After opening the pump for the summer and the value was leaking water by so I replaced the value. While it was unhooked I also replaced the sand in the filer. After installing the new value it worked … read more
David Bowden
David Bowden
Pool and Spa Certified
856 satisfied customers
I have a pentair master temp 400, when I try to get the
I have a pentair master temp 400, when I try to get the heater to come on I am getting a E01. Heater will no fire up,l What can I do to get this fixed? … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Thé water just dont go all the way to the filter only a
Thé water just dont go all the way to the filter only a Little bit what os thé problem???? … read more
David Bowden
David Bowden
Pool and Spa Certified
856 satisfied customers
My pool is a milky color, I've tried everything, even
My pool is a milky white color, I've tried everything, even drained it and started over but can not get it to clear..??? Help … read more
David Bowden
David Bowden
Pool and Spa Certified
856 satisfied customers
I was cleaning hot tub and took filter out and oil absober
I was cleaning hot tub and took filter out and oil absober sponge got sucked in. Do I need to drain the hot tub to get it out with a snake or something?… read more
David Bowden
David Bowden
Pool and Spa Certified
856 satisfied customers
Nordic Hot Tub off. I have filter out and I am cleaning it
Nordic Hot Tub off. I have filter out and I am cleaning it overnight, does the tub turn off automatically? … read more
David Bowden
David Bowden
Pool and Spa Certified
856 satisfied customers
I have a 2015 intex blow up spa...how do i inflate the newer
I have a 2015 intex blow up spa...how do i inflate the newer models,seem to have a hose and auto fill set up now. Unfortunately i did not set this up originally nor store it. … read more
David Bowden
David Bowden
Pool and Spa Certified
856 satisfied customers
Do you nee a regulator on a hayward h 250 nature gas pool
do you nee a regulator on a hayward h 250 nature gas pool heater??? … read more
David Bowden
David Bowden
Pool and Spa Certified
856 satisfied customers
I have a Jandy LRZ Pool Heater. That won't start. Error
I have a Jandy LRZ Pool Heater. That won't start. Error message says Ignition Fault, Check Ignition Control. I removed, cleaned and reinstalled the flame sensor, and looked at the ignition controller … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x