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I have an Artesian Captiva spa that has suddenly started
Hi, I have an Artesian Captiva spa that has suddenly started showing the DrY code. I have removed filters and turned it off at the mains and restarted without the filters but it is still showing the e… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I am getting a flo error on my vita spa with a filter image,
i am getting a flo error on my vita spa with a filter image … read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I have a very old beachcomber tub with a new motor etc. We
I have a very old beachcomber tub with a new motor etc. We had power outage 2 nights ago and yesterdayI added water but it keeps giving aPSoL error and breaker goes off. My controls are ACC and book s… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
My pump is running but no water is flowing through it. I get
My pump is running but no water is flowing through it. I get an error message that reads PSoL. … read more
tomen99
tomen99
112 satisfied customers
My Master Spa Legend Series had a leak from a failed plug at
My Master Spa Legend Series had a leak from a failed plug at one of the pumps which emptied the spa. When I repaired and refilled the spa the heater will not work. The pumps and jets all work but I ge… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,875 satisfied customers
We have a 2009 Jacuzzi J315 hot tub. The message light indicates
We have a 2009 Jacuzzi J315 hot tub. The message light indicates FL 1. We followed manual directions regarding cleaning filters and refilled tub. The spa does not heat and the message remains. Is ther… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
Hot tub has been tripping the breaker. I have a 99 sundance
Hot tub has been tripping the breaker. I have a 99 sundance spa. A few days ago it started showing flo and ice and sn1. I put a space heater on the pump because I thought it might be froze up. Today t… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
I have a brand new sunbelt spa - I filled with water and connected
I have a brand new sunbelt spa - I filled with water and connected to the power and straight away have the psol and psoh error code. When I press the jet button it just toggles between the two error c… read more
Mike R.
Mike R.
3,005 satisfied customers
hi, my first time with a spa and refilling it. I dont think
hi, my first time with a spa and refilling it. I dont think I turned it off before I emptied it out and now it reads psol and psoc. please help, its not my hot tub. it's urgent, please respond asap. t… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
Hello, I have a Jacuzzi Hot tub Model S270000, Z235,
Hello, I have a Jacuzzi Hot tub Model S270000, Z235, Manuf. 2001. I am having a FL error problem. Had this problem a couple of months ago. Replaced the pressure switch 2 psi. Still having the problem.… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
Hello SirI have a mark III hydro spa hs200m7 It was off
Hello Sir I have a mark III hydro spa hs200m7 It was off for a few months and last week end I emptied it , clean and refill, After Pr I got the following error code DR,DR4 HLF,OHH. I thought I had an … read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I have a platinum hot tub and just stared it up for the season
I have a platinum hot tub and just stared it up for the season (at a lake house) and I keep getting the dr and dr 4 error for low flow. I read many forums and drained and filled with the hose in the f… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
Getting FLO code on (old) Leisure Bay Genius spa. The jets
Getting FLO code on (old) Leisure Bay Genius spa. The jets work and air/water comes out the circulation outlet. But circulating pump (new and installed by professional spa tech) does not continue runn… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I have the PSoL error code on my Sunbelt/Elite Spa having refilled
I have the PSoL error code on my Sunbelt/Elite Spa having refilled it 10 days ago and used it successfully last Friday, 20th Dec. I've slackened off the pump connectors but only water escaped. If I pr… read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
our hot tub stopped heating, we are in philadelphia, the temp
our hot tub stopped heating, we are in philadelphia, the temp is 20 F, what do you recommend?… read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
the flow switch is stuck closed so heater doesnt work. Tried
the flow switch is stuck closed so heater doesn't work. Tried filter, hose in filter inlet, turning off to try and reset,nothing works. pump works fine both high and low. Where and how do you replace … read more
TheHotTubGuy
TheHotTubGuy
483 satisfied customers
I just refilled my spa after draining and cleaning and have
I just refilled my spa after draining and cleaning and have a flo error. I inherited the spa, so not sure what model. I may have refilled it wrong as if I was supposed to fill through the filter pipe.… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
469 satisfied customers
i have a FL1 error message and the heater is not working.
i have a FL1 error message and the heater is not working. i have followed the water hose approach to fix it but it didn't work.. i have drained the hot tub and refilled it but still get the error mess… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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