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My Jandy salt system is not making chlorine, 3-4 weeks, 3-4
3-4 weeks, I've been told to reset the system by my pool supply store, It is under warranty and they said I need to contact Jandy but have been unsuccessful … read more
James Hankins
James Hankins
Maintenance Supervisor/Account Manager
21 satisfied customers
My salt water pool is not generating chlorine, no sure - but
hi - my salt water pool is not generating chlorine … read more
James Hankins
James Hankins
Maintenance Supervisor/Account Manager
21 satisfied customers
Have not used the salt generating feature of the jandy
have not used the salt generating feature of the jandy aquapure 1400 for a couple of years because the cell went out and they have discontinued this particular cell. so without replumbing my system, i… read more
Poolservice123
Poolservice123
Owner
Associate Degree
489 satisfied customers
We have a Jandy Aquapure salt generation chlorination
We have a Jandy Aquapure salt generation chlorination system. Our pool servicer said he replaced it 3 weeks ago as it was not working. This weekend we saw him dump chlorine in the pool and the pool an… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,870 satisfied customers
We are unable to get our salt water pool to produce chlorine
We are unable to get our salt water pool to produce chlorine unless the pool is in service mode. Can you provide any suggestions on what/where to look for the problem?… read more
Steve G.
Steve G.
Chief Engineer
801 satisfied customers
I have a Jandy Filter model # R0559701, and an In-Line Pool
I have a Jandy Filter model # ***** and an In-Line Pool Frog chlorine dispenser. Recently I had a contractor install a drain valve and pipe to drain the filter of the remaining water before removing t… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,870 satisfied customers
I am having some quirky issues and I can't determine if it's
I am having some quirky issues and I can't determine if it's the auto cover or the Jandy Panel. For the last month I kept thinking the issue was auto cover (cover pools) related and having to do with … read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,870 satisfied customers
Service light on- cannot get to reset. By water readings, we
Service light on- cannot get to reset. By water readings, we not producing chlorine. I assume salt cell bad. How do i verify that, before spending lots of money?… read more
Poolservice123
Poolservice123
Owner
Associate Degree
489 satisfied customers
Where do I connect the power (240) and remote control wires
Where do I connect the power (240) and remote control wires from my new Legacy LRZ to my Aqualink RS control box? I'm replacing an Lite 2 (LG - no high voltage).… read more
poolofficial
poolofficial
Business Owner
135 satisfied customers
I have an "Aqua Pure" Chlorine generator model number PLC1400
I have an "Aqua Pure" Chlorine generator model number PLC1400 S/N B09GH0957 I have error code 175 appearing on my display. My remote has programed 100 percent for the chlorine production. My test kit … read more
Poolservice123
Poolservice123
Owner
Associate Degree
489 satisfied customers
Good Morning, My 30k gallon gunite pool is 7 years old, equipped
Good Morning, My 30k gallon gunite pool is 7 years old, equipped with a DE Filter, a very large spa, pool sweep and sheer descent water feature. All run by the pool sweep motor, pump and a booster pum… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
How can I control a Zodiac Duoclear 25 Salt Chlorinator with
How can I control a Zodiac Duoclear 25 Salt Chlorinator with a JANDY LJ Lite2 pool heater? How do I connect the wiring?… read more
Poolservice123
Poolservice123
Owner
Associate Degree
489 satisfied customers
Hi I have just replaced my Compool LX3800 controller box with
Hi I have just replaced my Compool LX3800 controller box with the new Jandy AquaPure RS8 (including the AquaLink RS control board upgrade installed). I also installed the Jandy Salt Cell inline where … read more
poolofficial
poolofficial
Business Owner
135 satisfied customers
I have a Jandy Aqualink RS control panel with an Aquarite chlorine
I have a Jandy Aqualink RS control panel with an Aquarite chlorine generator. I noticed that there is a DIP switch(#6) in the control panel. When this switch is in the off position the instructions st… read more
Poolservice123
Poolservice123
Owner
Associate Degree
489 satisfied customers
We have a Jandy Automated System including Salt System PDA4
We have a Jandy Automated System including Salt System PDA4 for our pool. Our Pool digital assistant says that there is an aquapure system general failure and the chlorine levels are not being maintai… read more
Stephen Cutler
Stephen Cutler
Registered Residential Contractor
licensed residential contractor
1,851 satisfied customers
Im currently researching for a replacement SWG system for
I'm currently researching for a replacement SWG system for the old system I have installed on my 30K gal. in-ground pool. I think I have norrowed it down to a Hayward SWG system. The Aqua Rite Pro, th… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I have a Aqua pure salt cell not making chlorine. Model R0475400 S/N
I have a Aqua pure salt cell not making chlorine. Model R0475400 S/N A08GE1137 Jandy states on their web site that they have a 5 year warranty. How do I get this process going. I have had the water te… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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