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Fix my Pool and Spa
Fix my Pool and Spa, Owner / Technition
Category: Pool and Spa
Satisfied Customers: 1099
Experience:  Over 24 years in pool and spa service and construction
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Cal Spa unit. About 15 years old. On pump replaced a few

Customer Question

Good morning. Cal Spa unit. About 15 years old. On pump replaced a few years ago. Unit not heating and circulating pump not turning on. Second pump turns on when we turn on jets
JA: Who manufactured the spa?
Customer: Cal Spa
JA: Do you plan on doing the work yourself?
Customer: Have done so to date, but may not be an option;
JA: Anything else we should know to help you best?
Customer: We replaced the heating unit once, and one motor pump. Got from a local dealer. When the heating unit quit the second time, we shut down and drained and have not used for a few years.
Submitted: 1 month ago.
Category: Pool and Spa
Expert:  Fix my Pool and Spa replied 1 month ago.

The circulating pump not working IS the reason you have no heat. You need to replace the circulating pump first to determine if the heater is indeed bad.

Customer: replied 1 month ago.
Thank you
Expert:  Fix my Pool and Spa replied 1 month ago.

Your welcome. If my answer helped you please accept it so I may get credit for the answer.