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I realized my pool bottom is always dirty and even see some
I realized my pool bottom is always dirty and even see some DE powder. Later found out My wife backwashed the DE filter but did not put any DE powder back in the filter. Can I backwash the filter agai… read more
David Bowden
David Bowden
Owner
2,982 satisfied customers
We recently purchased a house that has a pool with the Jandy
We recently purchased a house that has a pool with the Jandy filter system on it. We have only been here a month so we are new to all of the equipment. My handheld remote says the AquaPure is No Flow … read more
Steve G.
Steve G.
Automation Engineer
824 satisfied customers
I have just flocked my pool and need to vacuum to waste and
I have just flocked my pool and need to vacuum to waste and my jandy filter has no 'waste' setting. What setting do I use to vacuum to waste? … read more
David Bowden
David Bowden
Owner
2,982 satisfied customers
Had a new Haywood sand filter installed at time of pool
Had a new Haywood sand filter installed at time of pool opening (inground pool). Water appears clear but soon after I vacuum and allow pump to run sediment appears back on bottom of pool. Of note I am… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,153 satisfied customers
I have a Hayward sand filter model S244S. During the
I have a Hayward sand filter model S244S. During the Hurricane I wanted to remove some water from the pool,and removed about 2 inches to just above the bottom of the skimmer to allow water from the he… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,153 satisfied customers
I have an in-ground salt water pool I need to drain it at
I have an in-ground salt water pool I need to drain it at least half way My name is*****: Who manufactured the pool? Customer: Crytes Pool it's a gunnite pool the filter and pump are Jandy … read more
Poolservice123
Poolservice123
Owner
Associate Degree
521 satisfied customers
I do not know how to put the pump to back wash to lower the
I do not know how to put the pump to back wash to lower the water … read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,153 satisfied customers
How lon'g can a large gunnite pool (26' X 36' & 10' deep) be
How lon'g can a large gunnite pool (26' X 36' & 10' deep) be empty without being damaged … read more
Papatrexas
Papatrexas
General contractor
Vocational, Technical or Trade School
70 satisfied customers
How to drain a pool, clarkson with Jandy equipment, just
just need to lower level as we expect a lot of rain … read more
Poolservice123
Poolservice123
Owner
Associate Degree
521 satisfied customers
I have a new pool that is pretty close to my house. It is flooding
I have a new pool that is pretty close to my house. It is flooding here in houston and the pool is overflowing and flooding. How can I drain the pool several inches? The drains are not sufficient. I h… read more
Poolservice123
Poolservice123
Owner
Associate Degree
521 satisfied customers
We have a Jandy Aqua link RS system with Jandy JVA 2440 actuated
We have a Jandy Aqua link RS system with Jandy JVA 2440 actuated valves. Our problem is that once it runs through the daily programmed run and cleaner cycle the raised spa water level drops down 12 -1… read more
poolofficial
poolofficial
Business Owner
135 satisfied customers
We purchased a house in Dallas recently with combined pool
We purchased a house in Dallas recently with combined pool & spa with old TimeMaster controls. The pool filter & cleaing system works. The spa works. The spa jets work. But we can't seem to isolate th… read more
Poolservice123
Poolservice123
Owner
Associate Degree
521 satisfied customers
I turned on spa heater to check if it works and after I
Hi I turned on spa heater to check if it works and after I turned it off and pool was back on I noticed that the water level in the spa was more than half way down. So I turned pool off and added wate… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,153 satisfied customers
I turned the valve to waste water out to drain my pool of excess
I turned the valve to waste water out to drain my pool of excess water after a large rain. I forgot to switch it back to filter but I did close the valve. I didn't realize it until we saw smoke coming… read more
Steve G.
Steve G.
Automation Engineer
824 satisfied customers
We have a Jandy system installed about a year old. The main
We have a Jandy system installed about a year old. The main circuit board failed initially and was replaced by Jandy. Now the system time changes (3 times in 6 weeks) and this morning the spa was over… read more
aquaman
aquaman
Bachelor's Degree
57 satisfied customers
Hello, we have a new pool with new Jandy pump. It is 400,000
How long does it take to get an answer??? We did this because it said 2 experts were online, and that we had an appointment to ask our question. We asked 2 hours ago, and still no response!! Hello, we… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,153 satisfied customers
Just started using my Jandy PDA for the first time this
Just started using my Jandy PDA for the first time this season and on the wireless handheld menu it used to read "solar", but now reads now reads "heat pump". Systems detects the solar sensor, but the… read more
Poolservice123
Poolservice123
Owner
Associate Degree
521 satisfied customers
Therechas been a lot of rain and the water level in the pool
Therechas been a lot of rain and the water level in the pool has gone up considerably. As a result the pool leaner is not working (Davey automatic ) Onga pump. How do I gt the water level down?… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner / Technition
Certified Service Technician
1,153 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,702 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

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310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

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spaman101

spaman101

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Charles

Charles

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20 years experience

Poolscaper

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I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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