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Related Pool and Spa Questions
We had an electrical surge and hot tub stopped working.
We had an electrical surge and hot tub stopped working. Electricity is fixed, is there a reset button ?? … read more
Cole
Cole
Sales/Purchasing/Support Manager
High School or GED
26 satisfied customers
We have a artesian spa and the hl error code is on the pad,
We have a artesian spa and the hl error code is on the pad, the gfi breaker is tripping when I have the remote high temp probe plugged into the circuit board … read more
David Bowden
David Bowden
Pool and Spa Certified
1,522 satisfied customers
Just got a new Nevis island spa, do I need to run on 12 hr
Just got a new Nevis island spa , do I need to run on 12 hr so both filters run for 12 hrs apiece from factory, or set to 24 hr? … read more
David Bowden
David Bowden
Pool and Spa Certified
1,522 satisfied customers
Can you tell me what kind of cover you recommend for a South
Can you tell me what kind of cover you recommend for a South Seas model 850 spa? We live in the northeast and are concerned about the weight of a big snowstorm damaging the cover. Also, do you have an… read more
Cole
Cole
Sales/Purchasing/Support Manager
High School or GED
26 satisfied customers
I have an Artisian Island Spa. Santa Cruz model. The
Hello. I have an Artisian Island Spa. Santa Cruz model. The circulation pump and water fall work when powering up the spa and pr is shown on the display. After prime (pr) is finished the circulation p… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
I just bought a house and it has a artesian island series
I just bought a house and it has a artesian island series hot tub that came with it. I don't have a manual and I need to know how much water it holds so I can provide that info to our local spa guy so… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,697 satisfied customers
I have an older( 2007?) Artesian Island Spa. the control
I have an older( 2007?) Artesian Island Spa. the control panel has a screen with 4 vertical button to the right of the screen. It seemed to be operating fine until some guests used it last week and no… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,870 satisfied customers
I have an artesian sp type santa cruz. The cascade waterfall
I have an artesian sp type santa cruz. The cascade waterfall doe not give any water and the jacuzzi goes on DR of Dry. Serveral startups want help. Everthing works incluse the air jets … read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
My spa top control is locked, I cannot get it unlocked. JA:
my spa top control is locked, I cannot get it unlocked. … read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,870 satisfied customers
I have a Cayman Series Sundance Spa. Manufactured in 2005.
I have a Cayman Series Sundance Spa. Manufactured in 2005. The pump and motor are running but the spa will not heat. There is a flashing FL 1 on the control panel. What does this mean?… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,870 satisfied customers
I have an Artesian Antigua spa with 2 6 hp pumps, a 2 speed
I have an Artesian Antigua spa with 2 6 hp pumps, a 2 speed and a single speed, low speed hummed and found that capacitor swollen and replaced, spa worked fine again. A few weeks later I noticed that … read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,870 satisfied customers
My 2010 artesian island spa displayed ohd on the panel today
My 2010 artesian island spa displayed ohd on the panel today and everything is on an running and will not turn off by control panel. Any suggestions? I had a new circuit board, heater assembly,& circu… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,870 satisfied customers
I have an artesian spa in a new house I recently moved into,
I have an artesian spa in a new house I recently moved into, and I would like to locate the manual to double check how to handle the control panel programming… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,870 satisfied customers
I have a Sundance spa installed in 2004 and never had any issues
I have a Sundance spa installed in 2004 and never had any issues or problems. Just had my home inspected because its for sale and the inspector wrote a safety hazard because the light in spa stayed on… read more
Mike R.
Mike R.
2,955 satisfied customers
just moved our hot tub, a 2011 dove canyon to a new location.
Hi just moved our hot tub, a 2011 dove canyon to a new location. Want to give it a good cleaning. Removed filters and filled hot tub. The plan was to fill, heat it up and use a product called spa purg… read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
My control panel is locked, how do I unlock it, 2014 model
My control panel is locked, how do I unlock it, 2014 model artesian spa, island spas model Antigua… read more
Pool Dr. Aaron
Pool Dr. Aaron
27 satisfied customers
i have a 2005 or 2006 island hot tub (made by artesian) cant
i have a 2005 or 2006 island hot tub (made by artesian) can't get temperature to go over 80 degrees. kids played with setting and not sure what they did. i know heating elemenet is working because it … read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
Hello, I have a 2004 Artesian Platinum Spa, Harron Model, Serial
Hello, I have a 2004 Artesian Platinum Spa, Harron Model, Serial #52811. A few weeks back it stopped working properly, so I shut it down and drained it because I did not have the time to fix it then. … read more
Poolservice123
Poolservice123
Owner
Associate Degree
489 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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