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Just got a new Nevis island spa, do I need to run on 12 hr
Just got a new Nevis island spa , do I need to run on 12 hr so both filters run for 12 hrs apiece from factory, or set to 24 hr? … read more
David Bowden
David Bowden
Owner
1,537 satisfied customers
It has been below freezing in new jersey for a week now and
it has been below freezing in new jersey for a week now and the freeze protect on my spa seems to run 24/7. Is that normal? … read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
I have a Catalina spa and it says I have a safety fault. It
Hi! I have a Catalina spa and it says I have a safety fault. It said to check out the heater and I did with no blockage. I says I may have a blockage some place. The spa ran for at least an hour when … read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,875 satisfied customers
My name is ***** ***** i Have a masterspa and i just
hi my name is ***** ***** i Have a masterspa and i just replaced the tempsensors on the heater tube and now my tub will not turn back on … read more
Fix my Pool and Spa
Fix my Pool and Spa
Sales Manager
Certified Service Technician
1,133 satisfied customers
A sorrento hotspot hottub We haven't used our tub in a month
Customer: ***** ***** A sorrento hotspot hottub We haven't used our tub in a month maybe a little more. We went out there yesterday and the water is ice cold and the control panel is not working at al… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
We have a 04 haweye sparrow 3 seater. Replaced heater and
We have a 04 haweye sparrow 3 seater. Replaced heater and pressure switch. Pump works, but when button is pressed twice, air shoved out and then the air stopped. Read the manual troubleshooting but th… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
My name is ***** *****, I have 97 Sundance Rio (that I
Customer: Hello, my name is ***** *****, I have 97 Sundance Rio (that I bought very used). In recent weeks the circulation pump began running constantly. I had noticed rain water had leaked in and rai… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I replaced the pump and motor in my hot tub. When I first
I replaced the pump and motor in my hot tub. When I first installed it, it ran in low speed and then kicked into high on its own. Now it only seems to run on high, no matter how I try to adjust things… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I have a G Series Leisure Bay Spa. The breaker was tripped
I have a G Series Leisure Bay Spa. The breaker was tripped and I found out that the GFI was bad so I replaced it. I had drained the spa before hand and turned the power on for 20 seconds just to check… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
i have a 2004 cal spas classic. it had a leaking pump which
i have a 2004 cal spas classic. it had a leaking pump which i replaced the seal on, all good. started it back up no leak but then had no heat, green heater light not on. jumping the pressure switch br… read more
Pool Dr. Aaron
Pool Dr. Aaron
27 satisfied customers
I have a mid 90s California Cooperage hot tub. It has Balboa
I have a mid 90's California Cooperage hot tub. It has Balboa controls. It was not heating even though the read heater light on the topside controls was illuminated. I replaced the heating element. Wh… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I have a keysbackyard hydrotherapy spa. Can not find what all
I have a keysbackyard hydrotherapy spa. Can not find what all the codes displayed mean. Ec - economy mode St - standard mode How can I get all mode icon meanings? It has showed hh and switched between… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
My spa pump has been running all day. What could cause this
My spa pump has been running all day. What could cause this and should I shut it down until the morning? Presently, it is -20 F. Mike… read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
I just got an older Jacuzzi hot tub with a two button balboa
I just got an older Jacuzzi hot tub with a two button balboa control panel. It seems that the pump does not turn on when i press the jet select button on the left. If i flip the gfci breaker and then … read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I bought a used hot tub. I thought it worked when we bought
I bought a used hot tub. I thought it worked when we bought it. They showed us it did work. After having it installed I determined the hot tub will not start automatically. Currently the the hot tub i… read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
can i shut down the heater on my master spa LSX and still be
can i shut down the heater on my master spa LSX and still be able to have my pumps fully operational????… read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
The heater does not come on. The control panel cycles through
The heater does not come on. The control panel cycles through COOL -> 59 degrees -> FLO repeatedly. Jem Series Artesian Spa, 1/14/1999, Serial # XXXXX Model # XXXXX… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
Just bought a house with a Cal Spa, got the water in it, it
Just bought a house with a Cal Spa, got the water in it, it seemed that everything was running fine the jets were running, I came back about 10 minutes later the Hot Tube wasn't running and it was bli… read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
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Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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