Pool and Spa

Questions about pool repair? Ask an Expert online.

Ask an Expert,
Get an Answer ASAP!

I have a Jandy Legacy LRZ250EN pool heater. Upon inspection,

Customer Question
I have a Jandy...

I have a Jandy Legacy LRZ250EN pool heater. Upon inspection, it appears some liners in the combustion chamber have come loose and fallen on the burnwer assembly thus restricting air flow and possibly causing fire roll out, 2 fusible links have opened which is what led me to inspect the chamber. Is this a common problem? Is it covered under warranty?

Contractor's Assistant: Who manufactured the pool?

As I said, Jandy Legacy. Is there another manufacturer?

Contractor's Assistant: Do you plan on doing the work yourself?

Good question. How difficult is it to access the combustion chamber?

Contractor's Assistant: Anything else we should know to help you best?

I discovered the problem by looking through the hot surface igniter opening. Can I remove the liner, bit by bit through this opening?

Submitted: 1 year ago.Category: Pool and Spa
Show More
Show Less
Ask Your Own Pool and Spa Question
Answered in 5 minutes by:
8/6/2017
Pool and Spa Expert: Rick, General Contractor replied 1 year ago
Rick
Rick, General Contractor
Category: Pool and Spa
Satisfied Customers: 24,595
Experience: Licensed construction supervisor with 35+ yrs. experience.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

It's not a common problem and should be covered under the warranty. You can't remove the liner through the igniter opening.

Ask Your Own Pool and Spa Question
Customer reply replied 1 year ago
All I wanted was a local service person and then got sent to you. Is there a local person?
Pool and Spa Expert: Rick, General Contractor replied 1 year ago

You're on Just Answer. We're an online consulting service. We don't do any onsite repairs. If you give me your zip code I can look up a Jandy dealer in your area.

Ask Your Own Pool and Spa Question
Customer reply replied 1 year ago
50613
Pool and Spa Expert: Rick, General Contractor replied 1 year ago

There are no Jandy dealers listed within 50 miles of your location.

Ask Your Own Pool and Spa Question
Customer reply replied 1 year ago
Ok. I'm willing to let the $5 payment stand but I do not want any membership. Please cancel any other charges.
Pool and Spa Expert: Rick, General Contractor replied 1 year ago

Contact customer service about payment issues. I just answer pool questions.
http://ww2.justanswer.com/help

Ask Your Own Pool and Spa Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a pool and spa expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Rick Your Own Question
Rick
Rick
Rick, General Contractor
Category: Pool and Spa
Satisfied Customers: 24,595
24,595 Satisfied Customers
Experience: Licensed construction supervisor with 35+ yrs. experience.

Rick is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

poolguy810

poolguy810

owner - pool and spa service company

1,675 satisfied customers

Servicing pools and all brands of spas for over 28 years.

Jerry

Jerry

Technician

310 satisfied customers

owned and operated spa and pool retail store for 12 yrs

PitschPlumbing

PitschPlumbing

master plumber

185 satisfied customers

Factory Authorized service for Rheem, Raypak, Jandy and Laars pool heaters. Gas licensed

spaman101

spaman101

spa/hot tub technician

125 satisfied customers

Spa repair and troubleshooting ..

Charles

Charles

Technician

38 satisfied customers

20 years experience

Poolscaper

Poolscaper

Pool and Spa Installer

26 satisfied customers

I own & operate a full service Pool & Spa Const.~ Service~Retail store

answersmadeeasy

answersmadeeasy

Pool Technician

13 satisfied customers

Experienced in pool and spa equip, heaters, salt systems

< Previous | Next >

Related Pool and Spa Questions
I have a Jandy LRZ Pool Heater. That won't start. Error
I have a Jandy LRZ Pool Heater. That won't start. Error message says Ignition Fault, Check Ignition Control. I removed, cleaned and reinstalled the flame sensor, and looked at the ignition controller … read more
Rick
Rick
General Contractor
24,595 satisfied customers
My pool heater has a code that's reads check aux monitor and
My Mandy pool heater has a code that's reads check aux monitor and it will no fire up … read more
David Bowden
David Bowden
Owner
1,301 satisfied customers
I have a JXi NG fired pool heater 400, I have a JXi 400 pool
I have a JXi 400 pool heater, the system shuts down after the gas valve opens before ingnition heater element shuts of and gas valve closes. How does system recognize ignition and fame contro there appears to be no sensors?? … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
Have a jandy lrz250nn pool heater. Started up no problem
Have a jandy lrz250nn pool heater. Started up no problem last week. Then I turned things off to clean my filter cartridges. When I turned it back on, the heater wouldn't fire up. It goes through its p… read more
Rick
Rick
General Contractor
24,595 satisfied customers
I have a starite pool heater and it is not firing up now...
I have a starite pool heater and it is not firing up now... all the led lights are lighted in the control board as well as service system and heating light is on but the system is not working… read more
garrygoeson
garrygoeson
Owner/Operator
Associate Degree
234 satisfied customers
I have a Jandy pool heater - exchange heater. It's four
Hi, I have a Jandy pool heater - exchange heater. It's four years old. I just opened the pool (New Jersey). With the heater On, in Pool mode, in Auto, with water flowing through it, water is 65 F and … read more
Phil
Phil
Consultant to Engrs, Govt & Contractors
Degree, Mech Engr Technology
3,671 satisfied customers
Water in my pool is below the filter line as a result of performing
Water in my pool is below the filter line as a result of performing a leak check. Concern is freeze protect mode for the filter can not be turned off from my Jandy in-home control panel. I verified th… read more
TheHouseDoctorJA
TheHouseDoctorJA
14 satisfied customers
I have a Jandy LRZ pool heater. Just a few years old. It keeps
I have a Jandy LRZ pool heater. Just a few years old. It keeps blowing the fusible link over and it some of the wires in the compartment are even starting to melt. It seems like the control compartmen… read more
Jerry
Jerry
Technician
High School or GED
310 satisfied customers
I have a Jandy Laars xl 3 oil fired heater that seems to be
I have a Jandy Laars xl 3 oil fired heater that seems to be putting rust into my pool.I don't actually run the heater too often but the water does flow through it always.… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
Replacing an in ground pool liner and guidance on getting a
$ 25 bonus for complete answers. Replacing an in ground pool liner and guidance on getting a salt based clorinator and solar pool water heater. The home & pool are in Savannah, GA. Responder must have… read more
Poolservice123
Poolservice123
Owner
196 satisfied customers
LAARS LX heater -- The power leads to the led from the circuit
LAARS LX heater -- The power leads to the led from the circuit board ard corroded through. Can I buy just the led part - not the board?… read more
Poolservice123
Poolservice123
Owner
196 satisfied customers
I have a Pentair Intellichlor IC40 installed May 14, 2010.
I have a Pentair Intellichlor IC40 installed May 14, 2010. The salt level indicator lights Both the red and the green do not seem to be operating. If I power the system down and then back up, the Red … read more
Poolservice123
Poolservice123
Owner
196 satisfied customers
I have a JXXXXX XXXXXte II millivolt, 325k that heats a 1800 gal
I have a JXXXXX XXXXXte II millivolt, 325k that heats a 1800 gal spa. Would like to replace with a Jandy 95% efficient propane model. I don't need a pool/spa feature but would like to have a digital c… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
I have a Jandy Legacy propane 325 btu pool heater. It has
I have a Jandy Legacy propane 325 btu pool heater. It has a problem with roll out, resulting in charing safety fuse and flame out.… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
i have an above ground pool with a leak through the liner right
i have an above ground pool with a leak through the liner right under the filter outlet aproximatley 1/2 inch round i tried the pool liner patch kit which has an adhesive and a clear material they cla… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
Why did my Hayward S 240 shoot its sand into my pool Why
Why did my Hayward S 240 shoot its sand into my pool? Why does my pool filter leak from the backwash hose while running?… read more
poolguy810
poolguy810
owner - pool and spa service company
2 years electro mechanical training
1,675 satisfied customers
Pool heater Model LJ125N. Worked for about 48 hours after
Pool heater Jandy Model LJ125N. Worked for about 48 hours after opening pool but quit working yesterday while heating pool water. Does not display temperature nor does it show little pump display movi… read more
PitschPlumbing
PitschPlumbing
master plumber
Master Plumber
185 satisfied customers
I am on the board of our HOA assocation and a retired engineer.
I have already paid by Paypal the request $30. Please advise. I am on the board of our HOA assocation and a retired engineer. I am trying to identify our pool heater to get the service manual and heat… read more
Fix my Pool and Spa
Fix my Pool and Spa
Owner
Certified Service Technician
862 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x