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poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1675
Experience:  Servicing pools and all brands of spas for over 28 years.
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I have a Jandy Dev 60 DE pool filter that was installed in

Customer Question

I have a Jandy Dev 60 DE pool filter that was installed in 2012 along with a new multiport valve. I have been experiencing difficulty in performing a routine backwashing as the DE never comes off of the grids; as evidenced by continuous clear water in the sight glass and no white residue in the discharge water area. With that said, I have had to resort to disassembling the filter and cleaning the grids manually. This has been going on for a couple of years. Last year I acid washed the grids at the end of the season per recommendation by Anthony and Sylvan. I did my laborious cleaning of the filter grids about a month ago and my pressure and water flow is indicating it needs to be done again. I've attempted the standard backwashing but once again to no avail. I did notice however, that my pressure reading goes back to normal for about a day and then goes back up. Any advise or suggestions is appreciated.
JA: Who manufactured the pool?
Customer: Anthony and Sylvan
JA: Do you plan on doing the work yourself?
Customer: Yea, I always do
JA: Anything else we should know to help you best?
Customer: This was never an issue with the old filter. I used to do a backwash about once a month during the season. There were only three grids on the old one.
Submitted: 2 months ago.
Category: Pool and Spa
Expert:  David Bowden replied 2 months ago.

Hello… my name is ***** ***** I am very knowledgeable in this subject to help answer your question, would you like my expert advice today?

Customer: replied 2 months ago.
That's why I submitted the request in the first place!
Customer: replied 2 months ago.
Cease and desist!
I am not spending another dime on this.
Just answer is a racket and I'm advising Amex accordingly
Expert:  David Bowden replied 2 months ago.

Sorry to read you are having issues with the site, please understand I am independent of the site and am available to help answer your question if I can. If you have any disagreement with the site , please contact customer service to resolve. Should you decide to accept my offer of advice to possible help resolve your issue, just let me know.