How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask poolguy810 Your Own Question
poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1675
Experience:  Servicing pools and all brands of spas for over 28 years.
Type Your Pool and Spa Question Here...
poolguy810 is online now
A new question is answered every 9 seconds

Just had my spa hooked up by a electrician and there is

Customer Question

Just had my spa hooked up by a electrician and there is power to the spa but no power light on a 2007 Hot springs spa.
JA: Who manufactured the spa?
Customer: Hot Springs
JA: Do you plan on doing the work yourself?
Customer: Possible. it was working when I had it moved to my house a couple weeks ago. Normally if the heater trips the light flashes. I have no lights at all. Electrician checked again today and power is to spa.
JA: Anything else we should know to help you best?
Customer: The wire on the lower front right of the heater is disconnected not sure if it was already off or came off during transport. red and black small wire below the right side of watkins heater on front.
Submitted: 9 months ago.
Category: Pool and Spa
Expert:  garrygoeson replied 9 months ago.


My name is Garry. I'll be glad to assist you with your spa.

Expert:  garrygoeson replied 9 months ago.

Did your electrician wire the spa for 120 or 240 volts? On the circuit board where the heater is connected is a terminal block with 5 wires connected to it. This is the incoming power wires. I can determine their connections based on the voltage connected to the spa.

Let me know and we can continue from there. Thank you.