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Fix my Pool and Spa
Fix my Pool and Spa, Owner / Technition
Category: Pool and Spa
Satisfied Customers: 1074
Experience:  Over 24 years in pool and spa service and construction
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I have a Sundance spa, Hamilton, 2014...water is warm, but

Customer Question

I have a Sundance spa, Hamilton, 2014...water is warm, but screen is out and nothing works, lights, pumps. Any ideas of the problem. It has power.
JA: Who manufactured the spa?
Customer: Sundance spas
JA: Do you plan on doing the work yourself?
Customer: Yes, if not too complicated to fix
JA: Anything else we should know to help you best?
Customer: ismthere a reset button? Powered off and restarted. Did not help
Submitted: 7 months ago.
Category: Pool and Spa
Expert:  Fix my Pool and Spa replied 7 months ago.

If the topside is out you need to check if the plug from the topside came loose on the circuit board. I would unplug the topside check connections and reinsert plug then turn spa back on, if still no power to topside you need to check the transformer that is on circuit board. You should have 220 volts going into transformer and 12-24 volts coming out. This is what powers up the topside if transformer has proper voltage coming out the the topside is bad. You should have a 5 year warranty on that spa if you are the original owner.

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