How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask poolguy810 Your Own Question
poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1675
Experience:  Servicing pools and all brands of spas for over 28 years.
Type Your Pool and Spa Question Here...
poolguy810 is online now
A new question is answered every 9 seconds

My spa light s flashing and show the code hpl, arctic just

Customer Question spa light s flashing and show the code hpl
JA: Who manufactured the spa?
Customer: arctic just got 2 weeks when it shows of boyfriend got crazy and touched all the buttons.then it shows hpl. shut down the gfci at least 4-5 times
JA: Do you plan on doing the work yourself?
Customer: it I couldn t fix the dealer
JA: Anything else we should know to help you best?
Customer: the code hpl means what? also the light s flashing pump works.filter work too
Submitted: 1 year ago.
Category: Pool and Spa
Expert:  Webb-Guy replied 1 year ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Are you sure its hpl and not HL?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
when I shut down the gfci, then turn it on,after reset,it shows l5l something.then turned hpl
Expert:  Webb-Guy replied 1 year ago.

ok just one moment please

Customer: replied 1 year ago.
we shut down the gfci at least 4-5 times.
Expert:  Webb-Guy replied 1 year ago.

I believe the problem is your heater is reading that the temp is to high but I am unable to verify that so I will open this up to other experts for other ideas.

Customer: replied 1 year ago.
the water s not too high
Customer: replied 1 year ago.
not too hot
Expert:  Webb-Guy replied 1 year ago.

ok so that is not the problem then. I am opening this up for you.

Customer: replied 1 year ago.
ok thanks