How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask poolguy810 Your Own Question
poolguy810, owner - pool and spa service company
Category: Pool and Spa
Satisfied Customers: 1675
Experience:  Servicing pools and all brands of spas for over 28 years.
Type Your Pool and Spa Question Here...
poolguy810 is online now
A new question is answered every 9 seconds

My Compool CP3600 is making a sound like an electric

Customer Question

My Compool CP3600 is making a sound like an electric toothbrush and then a "ping". It went on last night 3 times with this noise and now has no power to it. What do we need to fix?
Submitted: 9 months ago.
Category: Pool and Spa
Expert:  garrygoeson replied 9 months ago.


My name is Garry. I'll do my best to assist you with you Compool.

Expert:  garrygoeson replied 9 months ago.

Do you have a voltmeter. If so, can you check the voltage coming out of the transformer at the outdoor power center?

Customer: replied 9 months ago.
Garry, the pool is still operating but the indoor monitor is not working.
Expert:  garrygoeson replied 9 months ago.

If you are able to operate all the pool equipment from the outdoor power center, you may have a problem with the connection from the indoor control, or the indoor control itself. Did you try powering down the system at the breaker, unplugging the connection from the indoor control at the outdoor power center, then plugging it back in? Power it back on and see if that re-sets it?

Customer: replied 9 months ago.
I unplugged the breaker and plugged it back, it still will not power up. Is there a wireless unit that would turn the pool heater on, etc. that I could use in place of the breaker in the house?
Expert:  garrygoeson replied 9 months ago.

Please re-read my previous post. I am asking you to disconnect the cable from the indoor control, at the point where the same cable connects to the outdoor power center. NOT unplugging the breaker. You only want to turn the breaker off, before you disconnect the cable. I am just wanting you to be sure the cable connection to the indoor control is not at fault!

Related Pool and Spa Questions