How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Billy Your Own Question
Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22541
Experience:  Licensed in Hydronics and Boilers
Type Your Pool and Spa Question Here...
Billy is online now
A new question is answered every 9 seconds

We have purchased a used 1 year old Bahama Spa Coconut Bay

Customer Question

We have purchased a used 1 year old Bahama Spa Coconut Bay Model 2 pump that we have had wired by a certified electrican. Music will play through the blue tooth but we cannot activate the pumps via the control panel. Control panel led is unresponsive with no visible read out. Checked fuse to the power pack and it was okay, checked clear fuse to the main power and it was okay. I feel like there is a ground fault or a switch we don't know to power. Can you help?
Submitted: 1 year ago.
Category: Pool and Spa
Expert:  Billy replied 1 year ago.

I am very sorry your question has not been picked up yet.

I just logged on and found you had not been assisted.

Please let me know if you still need help and I will do my best. Please do not "Rate" as we have not worked toward an answer yet.

If you would like to proceed let me know by replying