How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask tomen99 Your Own Question
tomen99, Handyman
Category: Pool and Spa
Satisfied Customers: 111
Experience:  Certified pool operator and maintenance supervisor
Type Your Pool and Spa Question Here...
tomen99 is online now
A new question is answered every 9 seconds

My pump is running but no water is flowing through it. I get

Customer Question

My pump is running but no water is flowing through it. I get an error message that reads PSoL.
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: ?
JA: What confuses you?
Customer: What do you needto know?
JA: Is there anything else important you think the Pool Technician should know?
Customer: The spa is 10 years old. It was functioning properly and then just stopped working while the spa was in use.
JA: Sometimes pool issues that that you think will be really complicated end up being easy to fix. The Pool Technician I'm going to connect you with knows all the tricks and shortcuts. OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Pool Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Pool and Spa
Expert:  tomen99 replied 1 year ago.
What model is it? Psol is the spa telling you there is now water moving so heat won't come on. It could be there is air in the pump keeping it from pumping or if you are certain the motor is spinning then the impeller is broken or worn. The filters are clear correct?